Duration: 1 Hour Credits: 1 PDU Category A Free
Presented by: ASPE (REP 2161)
Billie Johnson CBAP leads a discussion of impact of Trust on Business Analysis. All would most likely agree that trust is certainly a game changer should the trust level be high or minimal. However contrary to what most people believe, trust is not some intangible quality that you either have or you don’t. Rather trust is an actionable asset that can be created much faster than you might think.
The discussion includes:
- Economics of Trust
- Clues for detecting missing trust
- What causes contribute to a lack of trust in your projects today?
- Impact of Mistrust
- Building Trust (quickly)
- Trust Crusher
Reference: The SPEED of Trust by Stephen Covey
Billie Johnson, CBAP, (LinkedIn profile) has 20+ years of experience in the field of business analysis spanning financial, manufacturing, consulting, education, and government industries. As an early adopter of the IIBA® and CBAP® certification, she received her CBAP® certification in May 2007.
She is currently a Business Analysis Instructor/Coach/Mentor and enjoys furthering the field of business analysis by touching those in the field with tools to face their unique problems/opportunities for organizations today.
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