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Live Webinar September 7, 2011, 11:00 – 12:30 PM EDT
Duration: 1 Hour 30 Min Credits: 1 PDU Category A
Presented by: Computer Aid Inc IT Metrics & Productivity Institute (Rep 2733)

This webinar with Naomi Karten focuses on key issues in planning, designing, gathering and using customer satisfaction feedback.

Click to register for Forty Frequent Feedback-Gathering Flaws and How to Fix Them