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Live Webinar June 12th, 2012 11:00 am – 12:30 pm EDT
Duration: 1 Hour 30 Min Credits: 1 PDU Category A – Free PDU
Presented by: Computer Aid Inc IT Metrics & Productivity Institute (Rep 2733)

Everybody’s reading the vital signs of their systems: pilots, surgeons, mechanics, and money managers. Every industry has its method of checks and counter-checks to ensure successful completion of their projects—except us!

Many project managers do use a metric known as “percent complete,” which is an insidious vital sign at best.

To aid project managers in this arena, this webinar with Raj Kapur (LinkedIn profile) will discuss a highly effective eighteen-point plan for monitoring project vital signs.

In the same way as a physician monitors the vital signs of a patient, so project managers can use project vital signs to assume direct responsibility for monitoring, reporting, and taking action to correct project management problems. Failure to do so will prevent decision-makers from taking timely actions, forcing emergency teams to be called in to perform crisis management on projects that may already be comatose.

Note: ITMPI is now charging a $2.99 convenience fee to obtain the PDU code. This fee ONLY needs to be paid if you ask the provider for the code – This code can be obtained from the PMI.ORG site for free. Search the Rep # (it is in our listing) The courses are listed alphabetically use the arrow keys to move to the correct place in the alphabet and search the list on that page for the course that you attended – the code should be listed. (setting the “set the dropdown box” to show 100 per page will make your search easier).

Click to register for Is it Alive? Read the Project Vital Signs

Live Webinar – June 12th 2012, 12:00-1:00 PM EDT
Offered by ASPE (REP 2161) 1 Category A PDU – Free PDU
This is a 1 hour seminar and attendees will be awarded 1 PDU for participating

As Agile grows, people who learned about it at a 5th, 6th or 7th degree of separation from the “founding fathers” of Agile sometimes see it as process or a science type method. That sentiment about Agile isn’t 100% incorrect, but the reality is that Agile is much more at its core. It is based on a core perspective from which process/methods flow out. It is about seeing the world, conducting yourself, working in a team, and doing actual work the Agile way.

Sounds like a cult, right? Well, in some cases it is. But that isn’t necessarily a bad thing. If a “utopian” work environment is something you are looking to be a part of, Agile can possibly take you there.

Remember the four basic values:

• Individuals and interactions over processes and tools
• Working software over comprehensive documentation
• Customer collaboration over contract negotiation
• Responding to change over following a plan

If done right you can gain high morale and develop a highly productive work environment (maybe even utopian depending on your perspective). The interesting thing about these values though, is that they pretty much run counter to how we currently conduct business, and how human beings naturally think, act and react.

In this presentation you will learn about the methods around these four basic values and learn about the change management challenges that come with agile adoption.

David will touch on:

• What Scrum means,
• How to conduct an iteration,
• What is a task board,
• How to do a proper retrospective,
• How planning is handled in Agile
• Government adaption of agile and use our experience with the VA as a semi-case study on Agile in government, and
• Finally, the topic of certification will be reviewed with a detailed discussion of both Scrum Alliance certification programs and the new PMI-ACP credential.

This session will give you a working knowledge of agile and allow you dig deeper into its methods and practices with a solid, foundational understanding. We will also discuss Federal government policies and procedures and how those are impacted by agile deployment.

Presenter: David Mantica (LinkedIn profile) – David has more than 16 years of experience in business to business continuing education in executive, product management, marketing, and operations capacities. He has product managed the initiation, development and delivery of more than 300 instructor-led and live, online training courses, in software development life cycle, IT, telecommunications, finance, healthcare IT, and marketing industries.

Click to register for Agile Primer for Government Managers

Live Webinar – June 12th, 2012 1:00 pm – 2:00 pm EDT
Presented by: Training Magazine
Duration: 1 Hour 1 Category C PDU – Free PDU

This webinar is a part of the “Basics of ROI Workshop” series.

Never before has ROI been of such importance. The ROI Institute’s ROI Methodology is the most documented approach to measuring and evaluating learning and development programs. This webinar series presents the key elements in the ROI process.

Organizations invest in a variety of programs, projects, and initiatives to drive business performance through people. But when business measures improve, how do you know it was your particular program or project that caused the improvement?

During this webcast, you will learn:

• The importance of isolating the effects of your programs
• Three techniques you can use to isolate the effects of your program
• Considerations when determining the credibility of data

Speaker: Patti Phillips (LinkedIn profile), Ph.D., President & CEO, ROI Institute

PDU Category C documentation details:

Process Groups: Planning, Monitoring & Controlling

Knowledge Areas: 4 – Integration 7 – Cost 10 – Communications

• 4.4 Monitor and Control Project Work
• 7.3 Control Costs
• 10.5 Report Performance

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for Isolating the Effects of Your Programs

Live Webinar – June 12th, 2012 11:00 am – 12:00 pm EDT
Duration: 1 Hour Credits: 1 PDU Category C- Free PDU
Sponsored by: PEX – The Process Excellence Network

Reduce the “friction” between process steps

Traditionally, process improvement focuses on the “macro” process steps – the main tasks and activities in a business that span people and departments. Yet often the real drag on performance can found in between the main steps, – the “micro” or hidden processes – where manual work and inefficient or poorly integrated applications slow people down.

These in-between steps create friction and drags on our productivity but are often overlooked in traditional process improvement projects because they’re considered too small or insignificant to merit the effort. But when multiplied across your employees they have dramatic productivity/efficiency implications for your business.

This webinar will explore a different approach to continuous process improvement that focuses on reducing this friction in between process steps to achieve dramatic improvements in overall process efficiency.

Join this webinar to:

1. Understand the impact that these “in between” or minor process steps can have on overall process performance
2. Identify a checklist of common cross-process tasks that are the most frequent causes of productivity drag and explore easy to replicate ways of eliminating them
3. Hear about a new approach to swim lane process mapping that focuses on the applications, services and data sources and how you can put it to work to improve productivity in your organization
4. Look at new options for performance monitoring with cross-platform measurement of worker activity that delivers insights with dramatic business impact

Presenter: Raun Kilgo (LinkedIn profile) Director of Process Improvement OpenSpan is a Lean Six Sigma Black Belt with extensive experience in front-office and back-office operations. He has been in management and executive roles in leading communications and contact center companies for two decades, with senior roles at AT&T, GE, Premier Global and Aspect Software. Kilgo has advised OpenSpan customers on operational efficiency and process excellence in the front and back-office operations of Global 2000 companies on four continents, impacting hundreds of thousands of workers.

PDU Category C documentation details:

Process Groups: Planning, Monitoring & Controlling

Knowledge Areas: 4 – Integration 5 – Scope 6 – Time 7 – Cost

• 4.4 Monitor and Control Project Work
• 5.5 Control Scope
• 6.6 Control Schedule
• 7.3 Control Costs

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for Reducing the Real Drag on Process Improvement: A New Approach to Swim Lane Mapping