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Live Webinar August 29th, 2017 – 3:00 pm to 4:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Human Capital Institute

The digital skills gap is not only real, but it’s broader than we have thought – it goes beyond typical IT and DevOps skills into every day digital technologies.

As new technologies are adopted across all functional areas in an organization, tasks automated, and new jobs created, more and more employees must be digital literate.

Yet getting there is not always easy. New hires frequently don’t have all the skills needed for success [1], only 11% of organizations have all the digital skills needed to succeed [2], and 51% of organizations don’t have a strategy for managing and developing skills in a digital world [3].

In this webinar, Emily Wiese (LinkedIn profile) Vice President, Digital Skills Portfolio, will take an in-depth look at digital literacy today, giving you tools and strategies to help your organization along the road of digital transformation.

Discuss:

  • Trends in today’s everyday digital skills,
  • Methods for assessing your organization’s digital literacy, and
  • Approaches to helping your organization develop the skills to efficiently accomplish their everyday tasks.

References:

  1. Career Advisory Board: Exploring America’s Tech Skills Gap and the Parallel Deficits of Applied Tech Skills and Hard Tech Skills (2017)
  2. Fosway Group – Transforming Talent in the Modern Workforce (2017)
  3. Accenture Strategy: Being Digital: Embrace the future of work and your people will embrace it with you (2015)

Note: SHRM has pre-approved this webcast for 1 Professional Development Credits (PDCs) towards SHRM-CP℠ or SHRM-SCP℠ Certifications.

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Digital Literacy:
Building Expertise In Critical, Everyday Digital Activities

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Technical Project Management Leadership Strategic & Business Management

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Live Webinar August 29th, 2017 – 1:00 pm to 2:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Human Capital Institute

Join Dr. Allen Partridge in this quest to understand the most common strategies for Training & Development / Performance Solutions in a modern business environment.

While defining a maturity map, or even creating a snapshot of comparable enterprise learning programs can be a very difficult task, it is even more daunting to understand where your organization is on such a maturity model and to plot a path toward optimized outcomes.

In this fascinating seminar, Allen will guide you toward a better understanding of the most common trajectories toward success in organizational training, use research and case studies to guide you away from some of the most common pitfalls, and help you build an organizational approach that makes sense for your individual needs.

Explore:

  • The long journey from basic compliance tracking toward a vibrant learning culture.
  • A paradigm for organizational success – Defining your Expectations.
  • Visiting the shiny cities, social, gamification, recommendations, UGC & more.

Presenter: Allen Partridge, Ph.D. (LinkedIn profile) is a senior technology evangelist at Adobe Systems and has 20 years of experience in e-learning, education, games, and multimedia development. Allen is recognized for his many online video tutorials and e-seminars, which are a mainstay for e-learning developers and trainers learning to create effective online educational materials.

Note: SHRM has pre-approved this webcast for 1 Professional Development Credits (PDCs) towards SHRM-CP℠ or SHRM-SCP℠ Certifications.

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Long Term L&D Planning
In A Light Speed Business Environment

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Technical Project Management Leadership Strategic & Business Management

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Franklin Covey’s 7 Habits® Seminar

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Live Webinar August 30th, 2017 – 12:00 pm – 1:00 pm  EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: American Management Association (REP 1294)

Although the AMA is an REP this opportunity may not have a course number Contact the AMA for further information.

Create Success With The 7 Habits®

Get a powerful introduction to the highly popular, hands-on seminar, The 7 Habits of Highly Effective People®, based on the international bestseller.

Dscover how the 7 Habits® can help you to lead yourself more effectively, engage and collaborate with others more successfully, and continually renew these capabilities.  Your team and organization can also learn and harness these qualities for maximum results.

If you’ve ever wondered if the 7 Habits® are right for you, or just want to learn more, don’t miss this introduction to the world’s premier leadership development solution.

Learn:

  • Why the 7 Habits® are relevant in the 21st century
  • What “effectiveness” means in an ever-changing, chaotic world
  • How to grow our personal capabilities and interpersonal relationships
  • How our paradigms affect our ability to achieve what matters most to us
  • The importance of self-renewal in creating and sustaining results

We encourage you to register even if you are unable to attend live; you’ll receive replay information following the event.

Presenter: Eileen Land (LinkedIn profile) is an E-Learning Strategist/Senior Consultant with FranklinCovey. In her role, she has facilitated over 2,000 programs for a variety of clients, including those in pharmaceutical, financial, healthcare, and the communication industries. Eileen is committed to creating a learning environment that makes knowledge accessible and relevant to all learners.

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Franklin Covey’s 7 Habits® Seminar

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Technical Project Management Leadership Strategic & Business Management

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Online Webinar– Recorded May 22, 2017
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Human Capital Institute

Join Mark Allen (LinkedIn profile) HCI Faculty and learn to focus your performance management program with the “Science & Tactics Of Feedforward Performance Management”

You will learn:

  • What is a common thread in successful performance management transformation.
  • What are the divergent methods that organization are using to tackle performance.
  • Best tactics on how you start and sustain performance management transformation.

Note: SHRM has pre-approved this webcast for 1 Professional Development Credits (PDCs) towards SHRM-CP℠ or SHRM-SCP℠ Certifications.

Click to register for:
Bringing It All Together:
The Science & Tactics Of Feedforward Performance

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Technical Project Management Leadership Strategic & Business Management

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Management Skills For New Managers

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Live Webinar August 24tth, 2017 – 12:00 pm – 1:00 pm  EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: American Management Association (REP 1294)

Discover Key Skills Managers Need to Succeed

Get a powerful introduction to the highly popular hands-on American Management Association seminar, Management Skills for New Managers.

In this complimentary online session, you’ll hear about the skills and know-how you’ll need as you transition into your management role.

Literally thousands of managers have taken this seminar for help in effectively delegating work, motivating employees, and keeping them engaged and on-track to meet performance goals.

If you’ve ever wondered what you needed to learn to effectively face the duties and challenges of leading employees, take advantage of this introduction to a solution from the world’s premier management training organization.

What You Will Learn

  • What the real role of the manager is in today’s organization
  • Adding value – How to move from being a contributor to making everyone better
  • What it takes to be effective as a manager – The Management Effectiveness Formula©
  • Why and how your Managerial Mindset affects what you accomplish as a manager
  • 3 key steps to managing performance : A Blueprint for getting things done through others
  • How to plan performance and create mutually aligned expectations
  • How to provide performance feedback in a way that actually creates change
  • How to conduct Alignment Conversations to reinforce and sustain team member performance.

We encourage you to register even if you are unable to attend live; you’ll receive replay information following the event.

Dr. Joseph Reed (LinkedIn profile) is an organizational consultant who heads J.R. Training, Inc providing training to corporations and institutions. He served as a Marine Corps officer, university administrator, and a manager of trainingand development and taught management theory, organizational behavior and strategic management at St. Joseph’s University in Philadelphia. He has also authored several AMA courses including Management Skills For New Managers and Mastering Organizational Politics, Influence and Alliances. currently .

Click to register for:
Management Skills For New Managers

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Technical Project Management Leadership Strategic & Business Management

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Live Webinar August 23rd, 2017 – 12:00 pm – 1:00 pm  EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: American Management Association (REP 1294)

When a customer is unhappy, how you respond can make or break their relationship with your brand?

The Worldwide Customer Experience Team at Electronic Arts (EA) deals with some of the most passionate customers in the world: gamers. But something was going wrong in their conversations.

From tense interactions about sketchy network connections, to downright aggression when games ran into performance issues, the Customer Experience Team was battle-scarred.

In this session, you’ll hear how EA created an authentic brand voice, how they are turning the tables on those difficult customer conversations, and how they are re-energizing their team and reshaping their culture in the process.

You’ll leave this session knowing how to supercharge your employee experience, boost engagement, and give your people the permission, tools, and support to be themselves while representing your brand.

What You Will Learn

  • How to launch an internal tone of voice in three simple steps
  • Ways to use your brand values to create a voice that’s true to your brand
  • Steps to rally the troops around a new initiative and push back on the skeptics
  • Advice for proving your program’s success every step of the way

We encourage you to register even if you are unable to attend live; you’ll receive replay information following the event.

Presenters:

Anelia Varela (LinkedIn profile, @aneliavarela) is US Director at The Writer, came to New York  to continue to change organizations through the language they use.  Anelia helps brands like Unilever, Cisco, Google and Electronic Arts realize the power of words to change how people see them and shape their culture, and even make and save money in the process. She was foreman of the Writing for Design jury at the 2014 D&AD Awards and chaired the Advanced Learning Institute’s Strategic Employee Engagement conference in New York.

Lacy Rohre (LinkedIn profile) Sr.Manager Content Services for Electronic Art’s Worldwide Customer Experience. Lacy leads the team that writes online technical support for EA gamers, where she  cuts through the jargon and uses a clear voice to create accessible content. She has been working with words professionally for the last ten years, and has had a particular way with them for her entire life. A proud Texas native, Lacy graduated from Southwestern University.

Click to register for:
How Electronic Arts Created A Brand Voice To
Overhaul Their Customer Experience

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Technical Project Management Leadership Strategic & Business Management

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.