Live Webinar – June 7, 2011 4:00 PM EDT
Presenter: The Advisory Council
Duration: 1 hour 1 CAT C FREE

Most CIOs know that their organizations have problems with quality and timeliness of resolution for both urgent and routine issues and requests. Beyond the costs of slow response and/or repeated attempts at resolving issues, these problems hurt employee and customer satisfaction, and may ultimatley damage the business’ reputation.

In this webinar — oriented primarily toward CIOs and their direct reports — TAC Expert Sue-Rae Rosenfeld will provide real-world examples of how the IT Infrastructure Library standards, implemented correctly, helped a specific organization eliminate these problems. Hot issues to be addressed include:

• How should you set-up a framework addressing all aspects of incident management to which your IT organization needs to respond?
• How should you provide for ongoing continuous improvement of the issue/request resolution process?
• How can you get buy-in for implementation — from upper management down to the individuals who will be using the ITIL system?

The Presenter:

Sue-Rae Rosenfeld (LinkedIn profile), TAC Expert, has more than 20 years experience as an IT project manager and business analyst, primarily in the financial industry. She has special expertise in data analysis, data modeling, and converting systems into new platforms, including mainframe to Internet and intranet server environments. In addition, she trains IT professionals in project management fundamentals and Project Management Professional exam prep. She is an active member and volunteer for the Project Management Institute.

PDU Category C documentation details:

Process Groups: Planning, Monitoring & Controlling

Knowledge Areas: 4 – Integration 9 – Human Resources

• 4.4 Monitor & Control Project Work
• 9.4 Manage Project Team

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for A CIO’s Guide to ITIL – Why You Need It but May Not Know It

Live Webinar – June 8, 2011 12:00 PM EDT
Presenter: Brightwork
Duration: 1 hour 1 CAT C FREE

SharePoint is an amazing tool for collaboration, but it can also be enhanced and extended for work and project management, making it the perfect platform for a project office in many organizations. In this webcast you will learn how to deploy a project office on SharePoint in just 60 minutes! We will show you how to quickly create projects, assign work items, integrate with Microsoft Project, generate reports across projects and complete the typical tasks associated with managing a project office.

Éamonn McGuinness (LinkedIn profile) of BrightWork will walk through two approaches for deploying a project office on SharePoint. He will fully explain and demonstrate how to deploy a project office and customize it to meet your project management needs. All attendees at this webcast will receive the webcast recording and slide deck.

PDU Category C documentation details:

Process Groups: Planning, Monitoring & Controlling

Knowledge Areas: 4 – Integration

• 4.2 Develop Project Management Plan
• 4.3 Direct and Manage Project Execution
• 4.6 Close Project or Phase

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click here to register for Deploy a Project Office on SharePoint in 60 Minutes!

Online Webinar
Presented by: PmCentersUSA (REP 1016)
Duration 30 Min Credits: 0.5 PDU Cat A Free

This webinar explains the origin of projects, and how a project portfolio is created in alignment with an organizational vision. The portfolio should also created in relation to the future state of the organization and the corresponding organizational strategy.

This talk will also discuss the various reasons for doing projects and effective portfolio techniques to help ensure the right projects are selected. This webinar will also provide you with key questions that should be asked when starting a new project.

Subject Matter Expert: Joseph A. Lukas, PMP®, PE, CCE

Joe Lukas (LinkedIn profile) is Vice-President of PMCentersUSA.Joe has been involved in project management for over 30 years and has worked in engineering, manufacturing, construction, project controls, estimating and contracting, and has been a Program and Project Manager supporting world-wide programs.

Registration to the PMCentersUSA site is required.

Click here to view a recorded version of this opportunity.

Live Webinar June 8 2011 – 12:00 pm – 1:00 pm EDT
Duration: 1 hour Credits: 1 PDU Category C Free
Presented by: Cutter Consortium
Speaker : Israel Gat, Director, Agile Product & Project Management practice

Technical debt reduction initiative brings business issues, organizational considerations and methodical questions to the fore. Moreover, when a technical debt reduction initiative is expanded from reduction to prevention of downstream effects, performance measures, governance issues and cultural aspects need to be addressed.

Unless all these issues are addressed in a holistic manner, their combined effect will likely stall the technical debt initiative, frustrating the efforts to wrestle technical debt to the ground at the enterprise level.

The Cutter Technical Debt Framework enables an organization to move onward and upward from assessing technical debt to reducing it and preventing its propagation.

The framework ties the measurement of technical debt to the fabric of the software process at six levels:

• Technical Practices
• Iteration Management
• Project Management
• Release Management
• Product Planning
• Portfolio Governance

By so doing, the framework ensures sustainability of the technical debt initiative.

In this webinar, Dr. Israel Gat will present the Cutter Technical Debt Framework. Dr. Gat will put special emphasis on critical success factors for making the technical debt initiative work for you, your company, its partners and its customers.

The second part of the webinar is dedicated to your questions. Don’t miss your chance to get specific advice from Israel Gat on how you can get a handle on reducing technical debt in your organization.

PDU Category C documentation details:

Process Groups: Executing

Knowledge Areas: 4- Integration 5 – Scope 11 – Risk

• 4.3 Direct and Monitor Project Execution
• 5.2 Define Scope
• 11.2 Identify Risks

Click to register for Implementing a Technical Debt Prevention, Measurement, & Reduction Program in Your Company