Live Webinar October 18th, 2017 – 12:00 pm – 1:00 pm  EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: American Management Association (REP 1294)

How To Lead With Presence & Impact!

Why does emotional intelligence (EI) matter? Because at the core of every outstanding leader are the abilities to connect, achieve, inspire and act with resilience.

Emotional intelligence has evolved from an area of research to a recognized set of best practices and core competencies that are at the heart of successful leadership. Today we use EI as an integrated set of skills that underpin highly effective, fast-reacting, and innovative organizations.

This webcast offers you a powerful introduction to the highly popular hands-on AMA seminar, Leading with Emotional Intelligence.

To give a real sense of EI in practice, we’ll take a deep look at how EI drives and facilitates your ability to lead collaboration.  You’ll also learn about the F.L.I.P. Modes of Conversation as a “must have” tool for collaboration and relationship enhancement.

If you want to become the consummate emotionally intelligent leader, this webcast is a great place to start.


  • Emotional Intelligence (EI):
    • What it is and why it’s such a critical leadership skill
  • The 4 cornerstones of EI
  • How EI underpins and facilitates 6 core leadership competencies
  • The role EI plays in leading collaboration
  • How EI skills can help you overcome defensiveness
  • Learn how to F.L.I.P. a conversation toward collaboration

We encourage you to register even if you are unable to attend live; you’ll receive replay information following the event.

Presenter: Susan Mason (LinkedIn profile) is Principal Vital Visions Consultants, has  35+ years of experience as an educator, executive coach, trainer, & keynote speaker. Susan has designed, developed and implemented a wide variety of learning solutions for organizations of all sizes, including AMA. She has worked at Cornell University School of Industrial Labor Relations & Hamilton College where she now helps direct the Levitt Leadership Institute. She also has been a keynote speaker at AMA’s Women’s Leadership Center and is a member of AMA’s Online Course Faculty.

Click to register for:
Leading With Emotional Intelligence

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