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Live Webinar November 9, 2011 – 11:00 am to 12:00 pm EST
Presented by the Corporate Education Group ( REP 1011 )
Duration: 1 Hour Credits: 1 PDU Category A Free

Join Paul Harmon, Chief Methodologist of the BPTrends Associates Curriculum presented by Corporate Education Group, as he discusses the stages of Business Process Management (BPM) Maturity and the problems and opportunities organizations face as they move from an immature BPM organization to a mature BPM organization.

Paul will consider several case studies that describe organizations at different stages of maturity, as well as discuss when and where to introduce specific concepts and techniques, including a Business Process Center of Excellence, a Business Process Governance Framework and a Business Process Architecture.

You will learn:

  • How to assess and classify your organization’s process maturity
  • What activities are appropriate at each level of maturity and why
  • What is required in order to move from one level of maturity to the next
  • Why it is important to transition from one level of maturity to the next as quickly as possible

Presenter: Paul Harmon, Instructor and Consultant for Corporate Education Group, is a Co-Founder and Executive Editor at Business Process Trends (bptrends.com) providing information on best practices in Business Process Management (BPM). Paul has worked with a wide variety of companies to help them analyze and redesign their business processes and has authored numerous books, including Business Process Change, Second Edition: A Guide for Business Managers and BPM and Six Sigma Professionals (The MK/OMG Press).

Click to register for Becoming a Process-Centric Organization: Why Bother?