Live Webinar January 4, 2011, 8:00 am – 9:00 am EST or
Live Webinar January 4, 2011, 11:00 am – 12:00 pm EST
Duration:1 hour Webcast + Q & A – Up to 1 Category C PDU – Free PDU
Hosted By: Gartner Webinars

Many organizations approach BPM with an old-fashioned mindset of process automation and standardization. BPM challenges conventional thinking about operational excellence, shifting the emphasis from automation and standardization to resilient processes. CIOs have an opportunity to be change agents, guiding business leaders to recognize their own requirements for process adaptability.

In this webinar learn why BPM is more important than ever.

Presenter: Janelle B.Hill, (LinkedIn profile) VP Distinguished Analyst

PDU Category C documentation details:

Process Groups: Planning, Monitoring & Controlling

Knowledge Areas: 5 – Scope

• 5.1 Collect Requirements
• 5.4 Verify Scope
• 5.5 Control Scope

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for Business Process Management Strategies Optimize Your Results