Live Webinar – August 14th 2013, 8:00 am – 9:00 am EDT
Offered by: Global Knowledge UK (REP 1999)
Duration: 1 hour 1 PDU / 1 CDU Credits: 1 PDU Category A – Free PDU

Note: Although Global Knowledge is an REP this opportunity may not have a course number Contact Global Knowledge for further information.

Service management education has many potential objectives…certification for certifications sake, changing attitudes and culture, service improvement, personal development…the list is a long one.

What isn’t always as well understood, are the questions around which courses to sit and what modalities are available to suit my personal or organisation’s needs.

During this one hour webinar, speaker Barry Corless seeks to demystify that maelstrom and demonstrate the number of different ways to skin the cat!

Presenter: Barry Corless (LinkedIn profile) is the current Chair of the UK Chapter of the IT Service Management Forum (itSMF UK), and has been the chief examiner for the APM Group in ITIL® version 2 since 2006. He has been managing and delivering service management education and consultancy solutions since 1999. In addition to his role with Global Knowledge, he is currently ex-chair of itSMF (UK), former ITIL version 2 Chief Examiner for the APM Group, a current ITIL senior examiner and a fellow in the PrlSM Institute.

Click to register for More Than One Way To Skin A Cat