Live Webinar – August 22nd 2013, 12:00-1:00 PM EDT
Offered by ASPE (REP 2161) 1 Category A PDU – Free PDU
Note: Although ASPE is an REP presentations may have to be recorded as a Cat C PDU Event – Contact Traci Lester Marketing Specialist at ASPE for more information

Ask 10 people to define a nasty and difficult person
And you will get 10 different definitions.

There are many types of difficult people. Do you get frustrated and don’t know what to do with whiners, braggarts, negativity, passive aggressive behavior, or people who are on emotional roller coasters? If you answered yes, then this web seminar is for you.

Everyone encounters difficult and nasty people, but it’s how you deal with them that makes the difference.

Ignoring these problem behaviors will only make things worse.

In this web seminar, discover the top 10 ways to deal with nasty and difficult people and how you can bring out the best in people

Presenter: Kelley Bruns PMP (LinkedIn profile) has over 25 years of experience in the learning and development industry and is a PMP and a certified Development Dimensions International Facilitator. Kelley’s expertise lies in her extensive experience in a wide range of industries including banking, construction, energy, engineering, government, healthcare, manufacturing, and retail.

Click to register for The Top 10 Ways to Deal with Nasty & Difficult People