Live Webinar – August 25th, 2015 7:30 am – 8:30 am EDT
Live Webinar – August 25th, 2015 12:30 PM – 1:30 PM BT
Duration: 1 hour webinar Credits: 1 PDU Category B – Free PDU
Sponsored by: Associaton for Project Management – APM

In many organisations, projects are “co-ordination” rather than “secondment” based – that is, not all of the team members report to the programme manager.

This matrix of responsibility means that functional managers are key stakeholders.

This cause a number of issues and tensions between the project and functions, and also across multiple projects.

This webinar examines these issues and suggests stakeholder management tools and techniques to deal with them including:

• Building your stakeholder map.
• Creating a support v authority matrix.
• Effective stakeholder communication, understanding you audience.
• Prioritising your requests.
• Stakeholder persuasion techniques, bulding stakeholder support.
• Dealing with difficulties senior stakeholder rivalry, multi-supplier politics, etc.

Jake will illustrate the seminar with examples taken from projects and programmes he has worked on.

Presenter:  Jake Holloway  (LinkedIn profile) of Xceed Group is an experienced programme manager, and author of A Practical Guide to Dealing With Difficult Stakeholders. He  was responsible for designing and implementing project management systems and methods for customers. Jake’s interest is in the difference between the reality of how people behave at work and how it is described in management theory.

PDU Category C (PMBOK 5) documentation details:
Process Groups: Planning Executing
Knowledge Areas: 5 – Scope 6 – Time 10 – Communications

• 4.3 Direct and Manage Project Work
• 13.2 Plan Stakeholder Management
• 13.3 Manage Stakeholder Engagement

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for Stakeholder Management In A Matrix Organisation