Live Webinar March 8th, 2017, 11:00 am – 12:00 pm  EST
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Software is the essential nervous system of every enterprise. But software is expensive to create or buy, and even more expensive to operate, support, maintain, enhance and extend.

Despite all that cost, levels of business satisfaction with software are generally poor – very few business managers or users are genuinely delighted by their software systems.

IT needs a new, holistic focus on what is really meant by “quality” in software systems. That is what the total experience of ownership offers.

Discussion Topics:

• How to identify all the stakeholders in a software system over the life of the system
• How to understand the requirements of all stakeholders
• How to measure and improve the total experience of ownership for all your software systems

Join Andy Kyte, (LinkedIn profile) VP & Gartner Fellow an.d learn to improve the total cost of ownership for your organization

Click to register for:
Improving The Total Experience Of Ownership
Is A Design Imperative

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