Live Webinar October 10th, 2017 1:00 pm – 2:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU/CDU
Provider: IIBA

What value do your projects have if the value of your deliverables is not meeting the expectations of your stakeholders?

Could it be that the problem lies in the predictive approach we have in meeting the customer needs after deployment?

In this webinar, Michael Boyle, CBAP describes what agile service delivery is, what challenge it addresses, the conditions required for its proper deployment and how it works.

Michael will also provide some examples of tools and techniques used and what kind of results you can expect in using this approach.

Participants will learn:

1. What agile service delivery is
2. When you can deploy this technique…. and when you can’t
3. How to assess the organization to see if the approach will bring value
4. New tools and techniques so that you can perform your duties better
5. A new way of ensuring benefits realization after deployment

Presenter: Michael Boyle (LinkedIn profile) Head of Procurro Solutions, acts as the bridge between the business and IT for various global organizations. Michael  focuses on Business Analysis, Agile Frameworks (Agile, Scrum, Lean & Kanban) and Project Management for both medium and large-sized multinational organizations. Originally from Los Angeles, he has been living in Vienna for the last 28 years and brings over 30 years of experience as a manager, trainer, coach, consultant, and practitioner, both regionally and globally.

Click to register for:
IIBA: Agile Service Delivery

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