Live Webinar – Feb 25th 2014, 9:30 am – 10:30 am EST
Offered by: Global Knowledge UK (REP 1999)
Duration: 1 hour 1 PDU / 1 CDU Credits: 1 PDU Category A – Free PDU

Note: Although Global Knowledge is an REP this opportunity may not have a course number Contact Global Knowledge for further information.

Being successful in today’s complex, rapidly changing and fast-pace environment requires the ability to achieve results by working with and through others.

Regardless of your role, you need to be able to influence others and gets things done.

The challenge is that influence, when used inappropriately, can damage relationships and become a roadblock to success.

This 60 minute webinar covers the basics of successful influence and will provide you with the tools required to get things done.

The webinar will include the following elements:

• What is Influence?
• Types of Influence
• Influence Tactics
• A Framework for Influential Communication

Presenter: Michelle Moore (LinkedIn profile) is a learning and development professional with in-depth knowledge and experience in Sales, Leadership and Communication Skills. Michelle facilitates Global Knowledge Leadership and Business workshops on a world-wide basis and is responsible for development and promotion of the Global Knowledge EMEA Leadership and Business Skills portfolio.

Click to register for Influential Communication