Live Webinar September 7th, 2021, 10:00 am – 11:00 am EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

As the workplace becomes increasingly digital and hybrid, today’s leaders must adapt to enable their people to thrive and perform to drive their personal success.

Leaders must become coaches, facilitators and change advocates. The workspace has shifted into the home for the majority of office workers across the planet, but before the pandemic, remote working represented approximately 5% of working practices.

We now enter a hybrid working world that must incorporate remote, hybrid, and office communities.

In this webinar Matt Hancocks (LinkedIn profile, Gartner bio) Gartner Sr Director Analyst; will help leaders make the necessary adaptations to enable success with very different ways of working.

Discussion Topics:

• What’s different and what’s the same for leadership in the emerging “hybrid” working world
• Enhance and amplify relational skills, and become more visible and deeply human
• How leaders can become greater coaches, facilitators and change agents

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
The Future Of Leadership In The Hybrid Digital Workplace

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Live Webinar September 1st, 2021, 11:00 am – 12:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Stakeholder pressure drives boards of directors to pay greater attention to environmental, social, and governance (ESG) issues. CIOs must be aware of what ESG is and how it differs from sustainability and corporate social responsibility (CSR). CIOs should be prepared to inject data and insight that will help the enterprise improve access to capital, cost of capital, operating costs and ultimately stock performance.

In this webinar Kristin R. Moyer (LinkedIn profile, Gartner bio) Gartner VP Distinguished Analyst;  Simon Mingay, (LinkedIn profile, Gartner bio) Gartner VP Analyst; & Sarah Watt (LinkedIn profile, Gartner bio) Gartner Sr Director Analyst; will address what you need to know about ESG and how it can benefit your organization

Discussion Topics:

• Why you need to focus on environmental, social and governance (ESG) issues
• How ESG differs from sustainability and corporate social responsibility (CSR)
• What role CIOs should play in addressing ESG initiatives

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
What Boards Need From CIOs On
Environmental, Social & Governance Initiatives

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Live Webinar September 1st, 2021 – 4:00 pm to 5:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Human Capital Institute

Tools for Identifying & Addressing Needs
To Support Retention and Productivity

Note:

SHRM has pre-approved this webcast for 1 General recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through the HR Certification Institute.

SHRM has pre-approved this webcast for 1 Professional Development Credits (PDCs) towards SHRM-CP℠ or SHRM-SCP℠ Certifications.

Click to register for:
Staying Ahead Of What’s Next: Part 2 – Retention & Productivity

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Live Webinar August 31st, 2021, 11:00 am – 12:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Eight out of 10 companies struggle to implement their customer service strategic plans. The increasing pace of change inside and outside service organizations makes it difficult for strategies to remain relevant.

In addition, the strategic planning process and the strategy itself remain disconnected from the people, activities, measures, and decisions needed daily to achieve the desired outcomes of the plan.

In this webinar  Mark Dauigoy, (LinkedIn profile) Gartner Sr Director, Advisory; shares the four keys you need to create actionable, adaptable strategic plans essential for today’s customer service environment.

Discussion Topics:

• Discover the major pitfalls that prevent companies from implementing their strategic plans
• Establish and communicate the goals of the service organization, and identify the right measures of success
• Shift from the traditional, annual strategic planning approach to response-based planning

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
Overcome These 4 Challenges To Create
An Actionable, Adaptable Service Strategy

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Live Webinar – August 31st, 2021 3:00 pm – 4:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider: Training Magazine Network

In today’s disruptive business environment, it’s crucial for enterprises to champion cutting-edge learning platforms that keep their workforce ahead in the race. And undoubtedly, the key ingredient to every enterprise learning initiative is content.

Quality and usability of content is an area of concern for L&D teams globally. Research shows that 66% of organizations encounter challenges in finding, delivering, and tracking content.

As it’s critical for achieving business goals and implementing growth strategies for employees, organizations rely heavily on third-party content sources for internal training programs.

By doing so, an exorbitant amount of time and money is invested in the creation and dissemination, further impacting the growth chart and business goals.

So how can enterprises overcome these key problems to ensure seamless deployment of learning content across the globe?

Join Jamal Watkins, for a stimulating conversation on effective ways of sourcing and deploying learning content to a global workforce.

In this session, we will learn how:

• Enterprises can reduce an admin’s role in the content creation process
• Multilingual capabilities can increase overall productivity
• Content impacts business growth
• In-house content creation affects timely deployment of learning programs

Presenter:  Jamal Watkins (LinkedIn profile) Adobe Digital Learning Evangelist, has had an extensive 25+ years career as a Learning & Development practitioner & leader.  Jamal’s professional passion continues to blend learning/talent principles with enabling technologies.  His previous work experiences include industries such as telecommunications, healthcare, educational publishing, and software technologies. These enriched experiences have allowed him to gain a comprehensive and first-hand perspective of how learning technologies help to move the business forward. Jamal is a firm believer that the most important asset of a company are their employees. He enjoys working with enabling learning technologies that facilitate employee and talent development.

Click to register for:
Leverage Online Learning Content As A Lever For Business Growth

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Live Webinar August 31st, 2021, 2:00 pm – 3:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider:  StickyMinds/Techwell

• “Test as little as possible, but don’t let bugs slip out into production.”
• “Do not delay the release, but make sure the product is clean.”
• “You are responsible for the quality of the product, but none of the testers report to you.

These are some of the challenges being presented to testing and quality professionals worldwide, and they are the result of the many changes happening around us, specifically around the adoption of Agile, DevOps and web technologies on a global scale.

As these challenges take hold, we are starting to see the title of QA & Testing Architect being used to describe the person within the organization who is responsible for the overall testing and quality aspects of the product.

This emerging role encompasses the traditional tasks of testing, but it also shifts left into the quality of the requirements or user stories being gathered, and right into the performance of our product while being deployed and while they run in production.

Using the results of PractiTest’s annual The State of Testing™ surveys as well as his experience working with hundreds of testing teams around the world, Joel Montvelisky, Co-Founder and Chief Solution Architect at PractiTest, will explore how the role of the Testing & Quality Architect is being shaped and what it means for testing professionals in today’s teams.

In this interactive webinar you will:

1. What does a Test & QA Architect do and why is the role gaining popularity within the industry?
2. What skills and tools does the Test Architect need to have in order to effectively advance their agenda within their company and across the independent development teams?
3. What skills and tools does the Test Architect need to have in order to effectively advance their agenda within their company and across the independent development teams?
4. What benefits and business value can be generated by correctly adopting this role within your organization?
5. How can this evolutionary change positively impact the growth and maturation of test automation within the community?

Presenter: Joel Montvelisky (LinkedIn profile) Co-Founder and Chief Solution Architect PractiTest; has been in testing and QA since 1997. Working as a tester, QA Manager and Director, and a Consultant for companies in Israel, the US and the EU; Joel is a Forbes council member, a blogger with the QA Intelligence Blog, and is constantly imparting webinars on a number of testing and Quality Related topics. Joel is also the founder and Chair of the OnlineTestConf, and the co-founder of the State of Testing survey and report. He is a conference speaker, presenting in various conferences and forums worldwide, among them the STAR Conferences, STPCon, JaSST, TestLeadership Conf, CAST, QA&Test, and more.

Click to register for:
QA & Test Architect:
The Business Value & Challenges Of This Emerging Role

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.