Online Webinar
Duration: 1 hour webinar Credits: 1 PDU Category C – Free PDU
Sponsored by American Management Association (REP 1294)
Presented by: Anne E. Beall
Although the AMA is an REP this opportunity may not have a course number Contact the AMA for further information.

Discover how to read the nonverbal signals of others

Research shows that an amazing 60-90% of our communication is nonverbal. So just what is it that others are telling you with their gestures, expressions and other body language? What are you conveying to them? And how can you use this information to better manage our clients and colleagues?

Researcher and trainer Dr. Anne Beall will explain the basics of reading others and show you how to interpret several elements of communication that are often overlooked in professional interactions.

What You Will Learn

• Micro-expressions, which are often unseen, reveal emotions people are trying to hide
• What the eyes tell you about how interested a person is in what you’re saying, how much he or she likes you, and how difficult it is for that person to discuss that topic
• What gestures can tell you about how people visualize things in their minds
• What adaptors are and what they reveal

Featured Speaker: Anne E. Beall, Ph.D. is president of Beall Research & Training, a firm that does market research and specializes in training people to read and use nonverbal communications more effectively. Dr. Beall has developed a way of reading nonverbal communication called PERCEIVEâ„¢ and provides training on this topic. She has written numerous books about emotional expressions, consumer psychology and marketing including Strategic Market Research: A Guide to Conducting Research that Drives Businesses. She recently published a new book, Reading the Hidden Communications Around You: A Guide to Reading Body Language in the Workplace. For more information, visit her website: www.beallrt.com.

PDU Category C documentation details:

Process Groups: Planning Executing Monitoring & Control

Knowledge Areas: 10 – Communications

• 10.2 Plan Communications
• 10.3 Distribute Information
• 10.4 Manage Stakeholder Expectations
• 10.5 Report Performance

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for Beyond Words: Reading the Hidden Communications in Your Professional Interactions

Online Webinar
Presented by the Corporate Education Group (REP 1011)
Duration: 1 Hour Credits: 1 Category A PDU – Free PDU Course ID: BAW1304

There’s usually more than one way to get a requirement, and smart business analysts rely on a variety of elicitation techniques to make sure they get the right requirements, and get them right.

In this webinar, you will learn practical tips for working with subject matter experts, and what to do when the experts aren’t available.

You will learn how to discover the requirements the subject matter experts don’t tell you about, and you will learn how to get better results when you collaborate with the subject matter experts and the technical solution providers to uncover requirements together.

• Select the right elicitation technique for the situation
• Understand the strengths and weaknesses of a variety of elicitation techniques
• Implement a collaborative approach to requirements discovery

About the presenter: Phil Vincent (LinkedIn profile), PMP®, CBAP®, Certified ScrumMaster, and Certified Rational Solution Designer, is a professional coach and consultant to business analysis and project management professionals in organizations all across the United States and Canada. Phil also teaches business analysis programs to professionals, and will draw on these experiences to provide you with proven techniques for effectively collaborating with your project stakeholders to elicit accurate requirements.

Click to register for Requirements Elicitation: A Collaborative Approach

Live Webinar November 3, 2011 – 12:00 – 12:30 pm EST
Offered by PmCentersUSA (REP 1016)
Duration 30 Min Credits: 0.5 PDU or 0.5 CDU Cat A – Free PDU

This fascinating session discusses the 21st century demands on project managers to be creative and innovative leaders.Participants will learn creative problem solving techniques that will infuse creativity into their project work and everyday life.

Subject Matter Expert: Kathy Ridley, PMP
Kathy Ridley has over 20 years experience in managing projects. She believes that developing your creativity is the KEY to project success. Combining both her passions creativity and project management, she is now conducting workshops that will teach others how to improve their project work and personal life. She is president of the Project Management Institute of Houston and is an expert at getting troubled projects back on track. Her workshops are inspiring and fun; focusing on how to generate ideas and bring forth innovation in your projects.

Click to register for Creative Thinking for Projects

Live Webinar November 2, 2011 – 2:00 pm – 3:00 pm EDT
Offered by IAG Consulting (REP 2858)
Duration 1 hour 1 PDU or 1 CDU 1 Category A PDU – Free PDU

This session is for business analyst leadership and development executive looking to make long term, systematic improvement to their business analyst organization. IAG will draw from its project experience with over 700 customers to baseline organizations, assess the value of improvement, and determine the action plan for success.

Learning Objectives:

1. How do you assess the maturity of an analyst organization?
2. Where do you focus for improvement?
3. What implementation guidelines should be used to enhance success?

Click to register for Managing Requirements Operational Excellence: Accelerating Organizational Development

The Live Session Is Free But…

You can get the recorded version of this session & over 500+ other Quality Category A PDU Sessions with an
ITMPI Membership

Premium Memberships are only $199 USD per year
An Excellent Value!!

Search for “2733” to see other great titles available!
Memberships Include all PDU Codes

Note: ITMPI charges a fee to obtain individual PDU codes. This fee ONLY needs to be paid if you ask the provider for the code – This code should be able to be obtained from the PMI.ORG site for free. An ITMPI Membership entitles you to receive all ITMPI PDU Codes and recordings.

Live Webinar November 3, 2011 11:00 AM – 12:30 PM EDT
Duration: 1 Hour 30 Min Credits: 1 PDU Category A – Free PDU
Presented by: Computer Aid Inc IT Metrics & Productivity Institute (Rep 2733)

In this webinar, Phillip LaPlante examines value engineering activities for requirements engineers and includes concepts from requirements engineering, project management, and systems engineering.

Note: ITMPI is now charging a $2.99 convenience fee to obtain the PDU code. This fee ONLY needs to be paid if you ask the provider for the code – This code can be obtained from the PMI.ORG site for free. Search the Rep # (it is in our listing) The courses are listed alphabetically use the arrow keys to move to the correct place in the alphabet and search the list on that page for the course that you attended – the code should be listed. (setting the set the dropdown box to show 100 per page will make your search easier).

Click to register for Value Engineering for Requirements Engineers

Live Webinar November 3, 2011 – 2:00 pm EDT
Duration: 1 Hour Credits: Up to 2 PDU Category C (Live +Online) – Free PDU
Presented by Citrix Online – GoToMeeting Corporate

Click to view Part 1 of this 3 part series –Hiring For Great Service: How To Screen Attract And Retain Top Support Talent

This Live Presentation is PART 2 of a three-part webinar series – How to Hire, Lead and Motivate Your All-Star Support Team, presented by industry expert Rich Gallagher. This seminar series will discuss the key (and often unspoken) steps to successfully hiring, leading and motivating your team of support professionals.

Speaker: Rich Gallagher (LinkedIn profile), Founder, Point of Contact Group

PDU Category C documentation details:

Process Groups: Executing

Knowledge Areas: 9 – Human Resources

• 9.4 Manage Project Team

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience (include the weblinks) and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for Leading Support Teams: The Mechanics