Online Webinar – Recorded November 8th 2011
Activity Type: Education – Online or Digital Media 1 Hour 1 PDU
Provider: Margaret Meloni MBA, PMP  MargaretMeloni.com

Margaret Meloni is the PMP that creates “A Path To Peace” Margaret’s vision is to be instrumental in the development of individuals who are at peace with their authentic selves; people who show others that it is OK to be human at work; who brings — and values — humanity to the office and thrives because of it. She wants to create a world where peace and business co-exist.

When you understand how you handle conflict, you can begin to understand when your approach is effective and when it is not.

Flexibility is the key to your success in conflict resolution and you will learn steps to take to increase your adaptability when faced with conflict.

• Walk away understanding your go-to conflict resolution style
• Become flexible enough to master other conflict resolution styles
• Don’t hesitate to step in and resolve conflict – do it with confidence and ease

Margaret will help you to understand your preferred mode of conflict handling and resolution. She described the five conflict handling modes developed from the TKI or Thomas-Kilmann Conflict Mode Instrument. This is not just an academic discussion about conflict handling methodology …..

This program will help you identify your go-to conflict resolution style and tell you how and when to adapt your style.

From this presentation, you will:

1. Understand the five conflict resolution modes.
2. Begin to understand your basic conflict resolution mode.
3. Identify the approach that will best fit the conflict at hand.
4. Develop an appreciation for each of the five conflict resolution modes.

Emotional Intelligence: Stories from the Workplace

Margaret’s book ONLY $1.99 USD!

The Kindle version is an excellent value!

You can acquire a kindle reader for your PC or phone for FREE.

http://www.youtube.com/watch?v=X4sxZQ_Hi0w

PLEASE NOTE OFFER Disclaimer:

At the end of this presentation Margaret makes a specially priced offer on her ‘Conflict Resolution and You’ audio program & webinar series —> Regretfully that offer has now expired.

Learn more about Margaret’s Courses and Programs on: MargaretMeloni.com

Presenter: Margaret Meloni (LinkedIn profile, @MargaretMeloni) spent over 18 years in Corporate America observing how individuals who learned to cope with conflict succeeded and recognized their full potential, while others became road blocked.

Margaret acted on her vision by founding Meloni Coaching Solutions, Inc. As a former Information Technology Executive, Margaret always knew her preference was for the people behind the technology. Now Margaret brings those beliefs to individuals from many professional backgrounds.

*** A Special Thank You goes out to Diego Nei, MBA, PMP (LinkedIn @diegonei) for bringing this presentation to our attention. Diego has a wonderful site on Project Management & Leadership (his site is written in Portuguese).

Click to view on YouTube:
Five Conflict Resolution Modes & When to Use Them

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