Online Webinar – Recorded March 2015
Activity Type: Education – Online or Digital Media 1 PDU Free
Provider: Mind The It Gap

In this webinar Julie L. Mohr discusses IT governance, the basic concepts, and how it can be used with IT service management.

Webinar Agenda:

• IT Challenges
  • Keeping IT Running
  • Value
  • Costs
  • Complexity
  • Compliance
  • Security
  • Business/IT Alignment
• What is IT Governance?
• The Role Of Risk Management in IT Governance

Presenter: Julie L. Mohr (LinkedIn profile) President of Mind The IT Gap, is a passionate keynote speaker, author & organizational change agent providing insight & dynamic leadership to transform organizations into best practice, customer-focused environments. She empowers organizations through Knowledge Management, ITSM, IT Governance, organization enhancements, process re-engineering and service level management. Julie developed an IT Governance Framework and audit methodology utilized by thousands of organizations worldwide to identify weaknesses, develop improvement plans and implement IT Governance.

Julie is author of several books & publications including:

• The Help Desk Audit: Blueprint for Success
• The Help Desk Audit Toolkit: Companion CD
• The Help Desk Dictionary

Click to watch on YouTube:
IT Governance: What’s it REALLY All About?

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.