Live Webinar – October 27th 2015, 9:00 am – 10:00 am EDT
Offered by: Global Knowledge UK  (REP 1999)
Duration: 1 hour 1 PDU / 1 CDU Credits: 1 PDU Category A – Free PDU

Note: Although Global Knowledge is an REP this opportunity may not have a course number and may need to be recorded as a Category C PDU. Contact Global Knowledge for further information.

This is the next webinar in GK’s new Weekly series “The Sales Excellence Webinar Series for Business Outcomes.”

In the journey to enable the customer to achieve their business objectives and goals, understanding the overall strategy and vision is a key element.

Once that is understood, the level of detail required to enable that change within the organisation becomes much greater.

The business changes will drive requirements within the organisation, as will various stakeholders and other groups.

Understanding, validating and constantly checking progress against these requirements is a key step to ensuring the direction taken is correct.

The key techniques and tools covered are:

• Facilitation Techniques
  • Being an effective facilitator
  • Planning and guiding proceedings effectively
• Requirements Discovery Process
  • Identifying system requirements
  • Needs and desires for a system or application
  • Functions, features and constraints

This webinar introduces the key elements required to ensure comprehensive requirements gathering.

Watch for these webinars on PDU Of The Day:

• Changing The Sales Engagement
• Uncovering Customers Business Needs
• Engaging with Customer Stakeholders
• Translating Requirements to Capabilities
• Managing Customer Business Requirements
• Modelling the Customers Business
• Developing Business Acumen
• Creating the Solution Business Case
• Delivering Benefits Realisation to the Customer
• Additional Development Support and Tools

PDU Category C (PMBOK 5) documentation details:
Process Groups: Executing
Knowledge Areas: 4- Integration 5 – Scope 8 – Quality

• 5.6 Control Scope
• 9.3 Develop Project Team
• 13.1 Identify Stakeholders
• 13.3 Manage Stakeholder Engagement

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for PM Strategic Planning & Sales Excellence Series: Managing Customer Business Requirements