Live Webinar August 25th, 2023 – 11:00 am to 11:30 am EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider:   PEX  – The Process Excellence Network

Digital twins have been hyped as the next big thing in process excellence, especially in the manufacturing space, for years.

Now, thanks to advancements in AI, data processing and IoT, the dream of digital twins is now becoming reality.

The ways in which commercial, academic and governmental organizations are using digital twins are truly remarkable. City planners, for example, are using digital twins to analyze and solve urban problems such as traffic, pollution and overcrowding.

In life sciences, researchers are using digital twins to study diseases and develop cutting-edge treatments.

Digital twins are becoming so popular that the industry is expected to reach US$125.7bn by 2030, growing at a CAGR of 39 percent from 2021.

Digital twins, however, require massive amounts of high quality data and extensive computing resources.

In addition, they also pose numerous cybersecurity and ethical challenges. Should the data used to create digital twins be compromised in some way, whether maliciously or not, it could have catastrophic results.

Elizabeth Mixson (LinkedIn profile) Editor PEX Network & Amit Badlani (LinkedIn profile) Head of Product, AI / ML NVIDIA will look at the promise and the perils of digital twins.

Key discussion points will include:

• Why is digital twin technology such a game changer and how are organizations using it to reinvent themselves for the digital age?
• How do you avoid building an evil twin by ensuring data is ethically used and protected?
• Are digital twins worth the investment?

Click to register for:
Digital Twins: Double Trouble Or Dynamic Duo?

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar August 23rd, 2023 – 10:00 am to 11:00 am EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider:   PEX  – The Process Excellence Network

In today’s highly disruptive and competitive market, a company is only as good as its data. The foundation of business strategy and digital innovation, data integrity is vital to achieving operational excellence.

With this in mind, Andrew Hayden, senior product marketing manager at Precisely, will be hosting a webinar on how to automate critical SAP processes to ensure data integrity, drive digital transformation success and deliver tangible business results.

During this session we will discuss:

1. The role that automation plays in delivering agility and speed needed to gain a competitive advantage
2. The increasing importance of recognizing the interdependence of processes and the data they create and manage
3. How citizen developers are essential to successfully implementing a hyper automation strategy
4. What are the advantages to adopting a portfolio approach to automation technology
5. The future of automation and how to prepare your IT organization for it

Presenters:

1. Andrew Hayden (LinkedIn profile)
   • Senior Product Marketing Manager
     Precisely
2. Andrae Kirkland (LinkedIn profile)
   • Lead Tech Program Manager
     Nike
3. Jon Atienza (LinkedIn profile)
   • Sr. Manager, Intelligent Automation
     The Coca Cola Company

Click to register for:
Leveraging Automation To Meet Today’s Key Business Needs:
Agility, Speed & Data Integrity

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar July 27th, 2023 – 11:00 am to 11:30 am EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider:   PEX  – The Process Excellence Network

Artificial intelligence (AI) has the potential to dramatically change the way operational excellence professionals work.

In addition to helping operational excellence leaders more effectively analyze, visualize, automate and optimize complex processes,

AI will also equip operational leaders with powerful advanced analytics so that they can make better, data-driven decisions.

The emergence of AI presents operational excellence practitioners with an incredible opportunity to not only wield these powerful technologies, but innovate with them in unprecedented ways.

With this in mind, Elizabeth Mixson (LinkedIn profile) Editor PEX Network will focus on how AI will transform the role of operational excellence.

Attend this interactive session to discuss the future of AI and find out what steps operational excellence leaders should be taking to adopt AI-relevant skills and launch successful AI projects.

In this webinar you will:

• How AI will impact the operational excellence, for better or worse
• Why operational excellence leaders are uniquely positioned to be at the forefront of AI innovation
• How to drive innovation and enhance the human work experience at the same time

Click to register for:
Will AI Make Or Break The Operational Excellence Profession?

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar  – Recorded
Activity Type: Education – Online or Digital Media 1 PDU – Free
Provider: ProjectManagement.com / Gantthead (REP #2488)
Once viewed your PDU Will automatically Be recorded with PMI®

ProjectManagement.com / Gantthead premium content
Is available to PMI® members.

As agile delivery reaches its peak, Agile Metrics is still an emergent topic. Most Agile teams with 4-5 years of practice who are ready to progress to a more mature delivery approach and/or attempt larger and more complex products and projects find that the metrics used by the team in their journey to agility are often challenged at the project level and beyond.

Some frameworks introduced the concept of releases and release planning but, in most cases, the planning is product-oriented rather than an integral part of a project/portfolio/program plan.

One challenge in aligning product-based planning with project-oriented planning is the estimation process and the metrics used.

Most “traditional” agile metrics are relative metrics – very useful for a small team but almost useless in planning a project.

The main challenge is the validity limited to the team level and the lack of consideration for cost and business process integration.

In this webinar Stelian Roman (LinkedIn profile) experiences using the Lean Six Sigma DMAIC framework for Process Improvement for software development projects with a focus on M (Measure); it will address project estimation and planning.

Note: You have to sign in to ProjectManagement.com with your PMI® credentials to register for this opportunity. If you are not signed in with your PMI® credentials you will not see the “Register for this webinar” link

Click to register for:
Enterprise Agile Metrics Part 4: Project Estimation & Planning

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar June 27th, 2023 – 11:00 am to 12:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider:   PEX  – The Process Excellence Network

Today, B2B customer service teams are not only relied on to keep customers happy, but are expected to create new opportunities for growth and reduce the cost of doing business.

Yet there are many evolving challenges in CX that need to be overcome, from fleeing talent to supply chain issues and volatile markets.

These challenges stand in the way of achieving organizational objectives, yet the leading-edge organizations are leveraging the next generation of AI-powered solutions to drive operational excellence.

Join Esker’s business development manager, Skip Crust, as he reveals the benefits of augmenting B2B Customer Service with AI-powered automation. See how tools such as machine learning, NLP and ChatGPT can be easily incorporated into your day-to-day processes to:

In this webinar you will:

1. Create a centralized customer communication platform (i.e., single pane of glass) that encompasses the full CX lifecycle from initial inquiry to fulfillment
2. Rethink the role of customer service staff by freeing them up to proactively provide more timely and meaningful interactions
3. Enhance collaboration and visibility at every touchpoint for both CSRs and customers

Presenter:  Skip Crust Esker Manager (LinkedIn profile) is a Business Development Manager at Esker, focusing on customer service automation and digital transformation. He assists organizations looking to improve their CX by utilizing AI-driven automation tools, giving CS teams tools and data to improve efficiency and reduce costs. When not working, he spends time outdoors with his wife and two children in Colorado.

Click to register for:
How To Boost B2B CX & Reach Operational Excellence
With AI-Powered Automation

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar June 6th, 2023 – 11:00 am to 12:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider:   PEX  – The Process Excellence Network

By dramatically improving the speed and efficiency of workplace tasks, digital technology such as artificial intelligence (AI), cloud platforms, business process automation and advanced analytics has ushered in an era of unprecedented growth and innovation.

As organizations continue to adopt and converge these solutions, the path towards becoming an autonomous enterprise is becoming more clear.

As AI and digital systems proliferate, however, many are starting to question whether automated decision making is really in humanity’s best interests.

Though achieving the dream of the automated enterprise may be years away, organizations must start grappling with the ethical considerations associated with it now.

In this PEX Talks session, Sarah Burnett (LinkedIn profile) Chief Technology Evangelist of Kyp.ai and author of “The Autonomous Enterprise” will discuss the promise and the potential risks associated with the autonomous enterprise.

Key talking points will include:

• What is the autonomous enterprise? Hype vs. reality.
• How will the autonomous enterprise shape the human experience?
• How can companies ensure that AI and digital systems actually augment the employee experience?
• What ethical considerations need to be made before organizations embark on this journey?

Click to register for:
The Autonomous Enterprise & Future Of Human Agency

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.