Live Webinar May 11, 2011 – 11:00 am to 12:00 pm EDT
Presented by the Corporate Education Group (REP 1011)
Duration: 1 Hour Credits: 1 Category A PDU Free Course ID: 1259

The nature and value of business process work largely depends on the types of problems an organization is prepared to identify and deal with.

Many process approaches focus on one particular type of problem; but, the BPTrends Associates (BPTA) Business Process Management (BPM) Methodology defines a best practices approach based on a comprehensive survey of all common business process problems.

This webinar will provide you with an overview of the BPTA Methodology – a proven methodology that has been tested and proven in hundreds of actual consulting engagements and thousands of training engagements throughout the world.

You will learn:

• The Nature of Business Performance Problems
• A Systematic Methodology for Identifying and Diagnosing Problems
• Defining Project Goals, Process KPIs and Alignment to Goals
• Determining the Scope of the Process -Input, Output, Support and Guidance Problems
• Identifying the Flow of the Process – Sequence, Activity, Management, Employee, Automation Issues
• Defining Process Measures
• Prioritizing Possible Interventions

Presenter: Paul Harmon, Instructor and Consultant for Corporate Education Group, is a Co-Founder and Executive Editor at Business Process Trends (bptrends.com) providing information on best practices in Business Process Management (BPM). Paul has worked with a wide variety of companies to help them analyze and redesign their business processes and has authored numerous books, including: “Business Process Change: A Guide for Business Managers” and “BPM and Six Sigma Professionals.”

Click here to register for this opportunity.