Live Webinar June 24th, 2015 12:00 pm – 1:00 pm EDT
Duration: 1 hour webinar Credits: 1 PDU Category A – $20 USD PDU
Presented by: Solutions Cube Group (REP 2451)

This webinar is the first  part in a  series on Process Improvement by Solutions Cube.  Although this module is a part of the series – each module in the series can be taken individually.

Many times team start out on process improvement efforts without enough knowledge of the current state they are attempting to change.

What works well in the current environment that we don’t want to lose and where are the failure points that need attention?

Many teams find that the knowledge of current state processes unfortunately only exists in people’s heads and is not written down. This leads to misinformation and missing information surrounding work being performed.

In this 1 hour in depth presentation to learn how to engage team members in a collaborative meeting to create cross functional alignment on the current state before investing and possibly wasting time and energy on the wrong future state.

In this webinar participants learn about:

• How to distinguish between Logical and Physical process models
• How to build an end to end logical process models that accurately reflects the current state activities
• Techniques for keeping participants on “What” work is being performed versus how work is performed
• Drawing tools and techniques used to clearly represent the flow of information between internal and hand-offs to external processes
• How to gain alignment on the foundation for every process improvement activity

EARN 1 PDU after viewing this webinar

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Click to purchase Developing The Logical Process Model