Online Webinar  – Recorded June 21st 2018
Activity Type: Education – Online or Digital Media 1 PDU – Free
Provider: ProjectManagement.com / Gantthead (REP #2488)
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Underperformance is a common threat to megaproject managers and the track record of cost and time overruns in these projects is well documented.

While front end planning is important, not all events and scenarios can be foreseen when the project can take several years to complete and may involve many companies and stakeholders.

In our research we find that the capacity to adapt to this uncertainty during the life of the project is crucial for megaproject performance but it is often overlooked as a capability. Using a case study of the construction of a US$20 billion dollar project we show that project leaders play an important role in recognizing when a plan needs to change and then navigating the path onto a new project plan without disrupting the delivery of the project.

Join John Steen (LinkedIn profile), Jill Diffendal (LinkedIn profile), Ashley Forsyth (LinkedIn profile) in this informative presentation on “Managing Uncertainty In Megaprojects”

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Managing Uncertainty In Megaprojects

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Live Webinar September 6th, 2017 1:00 pm – 2:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider:  Modern Analyst

We often hear comments like “There is no BA role on Agile projects, but since they interface with business stakeholders, they can fulfill the product owners (PO) role. Or “We don’t need requirements or project management on Agile projects.” Or BAs facilitate, so they should be the scrum masters.” Or a large part of the BA’s role is to document requirements and that’s not needed in Agile. There are so many myths swirling around related to roles on Agile projects that’s it’s difficult to tell fact from fiction.

Sort through these myths & explanations:

• Why grains of truth about Agile projects become myths
• Why when both business analysis is needed on Agile projects
• The difference between the roles of BA and PM and the work of business analysis and project management
• The difference between a BA and a PO
• The BA role on large Agile projects

• Myths relating to the Agile Manifesto, leadership styles, requirements, and testing on Agile projects
• Where we fit in on Agile projects
• How we can provide value as organizations adopt Agile

Presenter: Elizabeth Larson , (LinkedIn profile) PMP, CBAP CEO of Watermark Learning, Elizabeth has over 25 years of experience in business analysis, project management, training, and consulting. She is a frequent speaker at Business Analysis and Project Management conferences and co-author of the Practitioners’ Guide to Requirements Management, The Influencing Formula, and the  CBAP Certification Study Guide (2nd Edition). Elizabeth is on the team that is developing the PMI-PBA Practice Guide, was a lead contributor to the BABOK® Guide Version 2.0, Business Analysis Planning and Monitoring, PMBOK® Guide – Fourth Edition (Collect Requirements), and is the content lead for Scope Management for the PMBOK® Guide – Fifth Edition.  Elizabeth has been cited in CIO and PM Network and regularly contributes articles to BA times, Project Times, and Modern Analyst.

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BAs & PMs Are Not Needed On Agile Projects:
Or Are They?

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Live Webinar September 6th, 2018 – 3:00 pm to 4:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Human Capital Institute

Insights From the 2018
Employee Engagement Conference

Note: SHRM has pre-approved this webcast for 1 Professional Development Credits (PDCs) towards aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through the HR Certification Institute.

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Retaining Talent
With The Tools & Strategies Leaders Need To Drive Engagement

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Online Webinar – Recorded  Jul 26 2018
Activity Type:  Education – Online or Digital Media 1 PDU – Free
Provider: Gartner Webinars

Superior customer experience is one of the few remaining means of sustainable competitive differentiation.

Face-to-face and voice interactions with customers are being steadily replaced by digital channels.

As a result, the role of IT has become increasingly important in customer communication.

In this session Jim Robinson (LinkedIn profile, Gartner bio) Gartner Research Director lays out a strategy roadmap based on best practices. Join us to learn how to implement superior customer experience and achieve competitive differentiation.

Discussion Topics:

• Why customer experience is at the top of CEO agendas
• Ways organizations are improving their customer experiences
• How IT can contribute to customer experience success

Click to register for:
A Superior Customer Experience Strategy

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