Online Webinar – Recorded March 07, 2024
Activity Type: Education – Online or Digital Media 1 PDU – Free
Provider: Training Magazine Network

Help your workforce shift from the tension of difficult conversations to making progress on important issues. According to a recent study, 65% of people worry about how the other person will react to having a difficult conversation. It’s common for people to avoid difficult conversations or handle them poorly because they feel unprepared or afraid to address challenging issues.

While avoiding difficult conversations may lead to temporary relief, the true underlying issues persist, eventually building into larger problems. Growth happens in effectively addressing challenging issues—both for individuals and organizations.

Learn how to:

• Implement the mindsets, skillsets, and toolsets needed to navigate difficult conversations
• Help yourself and others stay engaged in collaborative dialogue to make progress on important issues
• Set a clear and collaborative tone from the start of the conversation
• Notice emotions in yourself and others that may impact the conversation
• Respond to emotional reactions in the moment to keep the conversation productive

Presenter:  Todd Davis (LinkedIn profile) has over 35 years of experience in human resources, talent development, executive recruiting, sales, and marketing. He has been with FranklinCovey for over 27 years, serving as Chief People Officer and Executive Vice President for 18 of those years. He was responsible for FranklinCovey’s global talent development in over 40 offices reaching 160 countries.

Click to register for:
Navigating Difficult Conversations Turning Tension Into Progress

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.