Online Webinar  – Recorded April 8th, 2015
Presented by:  Human Capital Institute
Webinar Duration: 1 Hour Credits: 1 Category C PDU – Free PDU

Fierce Conversations Are Hard!

Managing difficult people is simply a fact of business life that is all too often ignored.

The effect of toxic employees on organizations is immense including poor morale among talent, added stress, lost productivity, and a negatively affected bottom line.

Fierce survey results show that 78 percent of respondents claim their organizations are extremely to somewhat tolerant of colleagues with negative attitudes.

Employees and management are frequently at odds on how to best handle and confront toxic employees.

Thus, toxic employees are a leadership problem. Join Halley Bock, President & CEO, Fierce, Inc. to gain a new perspective on managing toxic employees and navigating difficult conversations.

You will learn:

1. Explore the usual suspects and toxic employees who fly under the radar
2. Learn how to hold oneself and others able to have the conversations
3. Get practical tools for giving and receiving feedback and what you should do when confrontation is needed

Fierce conversations are hard …. let Aimee Windmiller-Wood help you to understand the dynamics and give you the confidence to address the issues!

Read the two books that started it all:

• Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time by Susan Scott
• Fierce Leadership: A Bold Alternative to the Worst “Best” Practices of Business Today by Susan Scott

Based on the work of Halley Bock (LinkedIn profile) is the President & CEO of Fierce, Inc. Her company helps clients worldwide develop leaders, transform cultures, and create authentic, energizing and rewarding connections with colleagues and customers through skillful conversations.

Presenter: Aimee Windmiller-Wood, (LinkedIn profile) Senior Vice President, Learning and Development, Fierce, Inc.

PDU Category C (PMBOK 5) documentation details

Process Groups: Executing
Knowledge Areas: 9 – Human Resources

• 9.1 Plan Human Resource Management
• 9.2 Acquire Project Team
• 9.3 Develop Project Team
• 9.4  Manage Project Team

As a Category C “Self Directed Learning Activity” remember to document your learning experience and its relationship to project management for your “PDU Audit Trail Folder”

Click to register for Fierce Conversations: How To Address Toxic Employees