Archive for February 26th, 2013

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RMS Titanic was a passenger liner that struck an iceberg on her maiden voyage from Southampton, England, to New York City, and sank on 15 April 1912. She struck the iceberg four days into the crossing, at 23:40 on 14 April 1912, and sank at 2:20 the following morning, resulting in the deaths of 1,517 people in one of the deadliest peacetime maritime disasters in history.
-Wikipedia

The Sinking of the Titanic on April 14/15, 1912 offers many valuable lessons for the Project Manager, from both a popular perspective and from a more serious academic perspective.

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Titanic Risk:
101 Years Later & It Still Matters

Live Webinar March 5th, 2013 11:00 am – 12:30 pm EST
Duration: 1 Hour 30 Min Credits: 1 PDU Category A – Free PDU
Presented by: Computer Aid Inc IT Metrics & Productivity Institute (Rep 2733)

Using the epic tragedy of the Titanic as a backdrop, Carl Pritchard(LinkedIn profile, @carlpritchard) PMP, PMI-RMP explores the interactive nature of risks and why a single threat normally doesn’t doom a project to failure.

Note: ITMPI is now charging a fee to obtain the PDU code. This fee ONLY needs to be paid if you ask the provider for the code – This code can be obtained from the PMI.ORG site for free. Start to record your PDU – on Step 2 place the Rep # 2733 (in our listing) in the “Provider Number” area and the title of the webinar in the “Activity Name” and hit search. Select the code and continue to record the event. If you need further assistance contact us at Hello at pduOTD.com

The Live Session Is Free But…

You can get the recorded version of this session & over 500+ other Quality Category A PDU Sessions with an
ITMPI Membership

Premium Memberships are only $199 USD per year
An Excellent Value!!

Search for “2733” to see other great titles available!
Memberships Include all PDU Codes

Note: ITMPI charges a fee to obtain individual PDU codes. This fee ONLY needs to be paid if you ask the provider for the code – This code should be able to be obtained from the PMI.ORG site for free. An ITMPI Membership entitles you to receive all ITMPI PDU Codes and recordings.

Click to register for Titanic Risk: 101 Years Later and It Still Matters

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Earn Cat C PDUs with Titanic Lessons Learned

If you are interested in the Titanic
There are a lot of project management lessons to be learned!

April 2012 was the 100th anniversary of the sinking of the Titanic. pduOTD commemorated this by compiling a list of great resources to earn Category C PDUs and develop your project management knowledge and skills.

The Sinking of the Titanic on April 14/15, 1912 offers many valuable lessons for the Project Manager, from both a popular perspective and from a more serious academic perspective.

Various authors have used the sinking of the Titanic to illustrate popular lessons, such as Icebergs are only 1/7th above water (hence the expression “tip of the iceberg“). Blog entry “Management Lessons from Titanic” on the Taming the Software Dragon blog lists 10 such lessons learned.

PDU Category C documentation details

Process Groups: Executing

Knowledge Areas: 5 – Scope – Human Resources 11 – Risk 13 – Stakeholders

  • 5.3 Define Scope
  • 5.6 Control Scope
  • 11.2 Identify Risks
  • 11.5 Plan Risk Responses
  • 11.6 Control Risks
  • 13.1 Identify Stakeholders

Click to View the Terrific List Of Titanic Project Management Lessons (and Resources) To Create Your Own Self Directed Learning Plan.

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Project management Professionals can earn PDUs through Self Directed Learning Activities – which are claimed under Category C with PMI®. Your individualized learning should involve a personally conducted research on a topic or topics applicable to the PMBOK®. Your earning may include informal activities such as:

  • reading articles, books, or instructional manuals;
  • watching videos, using interactive CD-ROMs, Podcasts or other source material; or …
  • having formal discussions with colleagues, coworkers, clients or consultants.

There are limits to claming Category C PDUs:

  • PMP® and PgMP® credential holders can earn no more than 30 PDUs in the Self-Directed Learning category per cycle
  • PMI-SP® and PMI-RMP® credential holders can earn no more than 15 PDUs in the Self-Directed Learning category per cycle.

pduOTD includes information on Category C needed to record the Information with PMI on our Category C opportunities.

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Live Webinar – March 5th 2013, 12:00-1:00 PM EST
Offered by ASPE (REP 2161) 1 Category A PDU – Free PDU
Note: Although ASPE is an REP presentations may have to be recorded as a Cat C PDU Event – Contact Traci Lester Marketing Specialist at ASPE for more information

Managing customer relationships, with the goal of retaining customers for life, is one of the most important requirements for a business to survive, especially in a tough economy. Developing a CRM (Customer Relationship Management) strategy, training the sales organization, and choosing the right CRM tools are critical steps to achieving this goal.

This session discusses a CRM planning process, how you should develop a customer retention strategy for your business, and what needs to be done to ensure success of your customer relationship implementation.

This presentation will explore how your company can develop and deploy a customer retention strategy by building a customer-focused culture within your organization and by implementing key strategies for success. It will instruct attendees on how to develop a strong, consistent and successful corporate strategy and sales organization that’s focused on customer acquisition and retention.

You will learn how to:

  • Improve customer retention
  • Identify the best practices of your sales reps
  • Create sales processes to satisfy your customers’ needs
  • Reduce sales cycles
  • Optimize resources
  • Measure results
  • Implement a CRM strategy for your business!

This discussion on Customer Retention serves as a business-planning session for any company interested in acquiring and retaining customers. It provides practical, real-world advice and guidance for businesses wanting to implement a strategy to help retain their customers by focusing on how to plan for and deploy a CRM implementation.

Presenter: Russ Lombardo, (LinkedIn profile) President & Founder of PEAK Sales Consulting, is a nationally recognized Sales and CRM consultant, speaker, trainer, and author. Russ works with sales organizations and management who want to increase their sales results by acquiring new customers and retaining existing ones. As a speaker, Russ presents sales training seminars and customer retention workshops as well as keynote and conference speeches to dozens of audiences every year. He is the author of five books on Sales and CRM.

PDU Category C documentation details:

Process Groups: Planning, Monitoring & Controlling

Knowledge Areas: 13 – Stakeholder

  • 13.1 Identify Stakeholders
  • 13.2 Plan Stakeholder Management
  • 13.3 Manage Stakeholder Engagement
  • 13.4 Control Stakeholder Engagement

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for Customer Retention: The Key to Business Success

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Online Webinar – Recorded
Duration: 2 Hour Credits: (PDUs) 2 PDU Category A – Free PDU
Presented by: IIL International Institute for Learning IIL, Inc.

This webinar is presented in combination with
IIL &The
PMI® Venezuela Chapter.

Different chapters offer different opportunities and benefits for chapter members. We encourage you to take a look at the this wonderful webinar presented by IIL andPMI® Venezuela . Consider joining this vibrant chapter or taking an IIL course..

The contents of this Webinar includes 8 Modules:

  1. The Changing Views of Project Management
  2. The Necessity for Capturing Best Practices
  3. A New Definition of Project Success
  4. The New Role for Executives in Project Management
  5. The New Role for Line Managers in Project Management
  6. The Complexities with Providing Rewards for Project Teams
  7. The Project Management Office (PMO)
  8. Recap

Choose the PMI Chapter (s) That are Right For You.

Project Managers can join any number of chapters that may suit their needs (not just their local chapter). Different chapters offer different opportunities – We encourage you to find the chapters that meet your specific needs.

Please consider joining the Venezuela Chapter – Membership is only $15.00!! If you speak Spanish, Want to network with colleagues in Spanish or are looking to take one of the wonderful IIL Continuing Professional Development (CPD) courses this is a great value. This chapter has negotiated special rates for courses from IIL (The International Institute for Learning, Inc) and has a made a special agreement to offer this session. If you are considering an IIL course – Consider a membership with the Venezuela Chapter.

Presented by:Harold Kerzner (Ph.D., MS, Engineering and MBA) (LinkedIn Profile)is Senior Executive Director with International Institute for Learning, Inc. Dr. Kerzner is a globally recognized expert on project, program, and portfolio management, total quality management, and strategic planning and the author of the best-selling books:

NOTE: This offering is accessed through a special link provided by the PMI Venezuela Chapter. Follow the link below and sign into IIL with your account. If you do not have an account with IIL you can register for a free account.

Click to register for Dr. Harold Kerzner on Project Management Excellence

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Live Webinar March 5th, 2013 7:00 pm – 8:00 pm EST
Duration: 1 Hour Credits: 1 PDU/CDU Category B – Free PDU/CDU
Presented by: IIBA

Note: This is an evening session in North America.

Join us as for another A.B.C. Series webinar as author Tom Gosselin discusses his book Practical Negotiating: Tools, Tactics & Techniques.

Upon completion of this session you will be able to:

  • Distinguish between wants and needs – yours and the other party’s
  • Creatively develop and use currencies to close the gap
  • Assess and improve your power in a negotiation
  • Learn a simple model to manage the process of negotiating

Forget the image of negotiation being a battlefield. Tom guides you in the development of a road map so both sides become winners and leave the table victorious.

His writing is just like his training-clear, concise, and practical. You can apply the process immediately.
—Steven Myers, Manager Philips Lighting Company

Presenter: Tom Gosselin (LinkedIn profile)

Click to register for IIBA: Practical Negotiating: Tools, Tactics and Techniques With Tom Gosselin