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Live Webinar March 8th, 2018 – 1:00 pm to 2:00 pm EST Activity Type: Education – Course or Training 1 Hour 1 PDU free Provider: The Corporate Education Group( REP 1011 )
This webinar will introduce you to enterprise business architecture, including enterprise-wide analysis and drilling down into the business architecture.
A key objective of the session is to provide insights to business decision makers in analyzing the overall organization and business environment and to help them to make informed decisions around business strategies.
Topics will include:
Business architecture organizational maturity and roles
Understand the enterprise and business architecture key concepts
Bodies of knowledge and frameworks
Common architectural building blocks
Set the stage: understand the business
Create a roadmap
Build the knowledge base
Use the business architecture
This webinar is geared towards project managers, business analysts, business or functional managers, product and process owners, program managers, as well as solution architects.
Presenter: Terrell Smith (LinkedIn profile),, MPA, PMP, CBAP With over 25 years of experience in a wide range of project management and business analysis assignments, he brings concepts to life in a practical and easy to apply manner. Terrell has assisted clients in the development of project management methodologies, risk assessments, quality management, agile methods, problem solving, rescuing troubled projects, implementing business analysis best practices, and team building.
NOTE:For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.
In this webinar Vicki Wrona provides a systematic approach for planning and directing organizational change at every level within a complex organization.
Presenter: Vicki Wrona (LinkedIn profile) is the founder and President of Forward Momentum, LLC, a woman-owned REP offering Project Management and Instructional Design services. Vicki has 20+ years of leadership & PM experience, & more than 15 years presentation / development experience. Viki was selected to serve on PMI’s committee to write & review the PMBOK® Guide 4th edition, &i also co-developed the program that won PMI’s Professional Development Product of the Year award.
Vicki is extremely passionate about equipping individuals and organizations with practical knowledge and tools so that results – and bottom-line impact – are consistently achieved. For free eBooks, blogs, infographics and more, go to Forward Momentum’s Resources Page.
NOTE:For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.
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Memberships Include all PDU Codes
Note: ITMPI charges a fee to obtain individual PDU codes. This fee ONLY needs to be paid if you ask the provider for the code – This code should be able to be obtained from the PMI.ORG site for free. An ITMPI Membership entitles you to receive all ITMPI PDU Codes and recordings.
There is no Chinese word for negotiation. Tan pan translates “discussion or making a judgment”. In Chinese a negotiation means a dialogue with a beginning, middle, and no end.
Based upon one of many courses and seminars, Negotiation-International teaches corporations “going global”, you will hear about the inherent sources of difficulty in these negotiations.
Different opening moves Different negotiation processes Different negotiation principles Face and guanxi (relationship) Tips for success to minimize misunderstandings and pave the way for success Bu da bu Xiang Shi: “Without a fight you do not know each other.”
Presentation Notes For Your Convenience:
Values lead to Norms lead to Behaviour.
China stats
1/4 of world population (1.5 billion people)
rapid economic growth
increasing openness
growing consumer market
expanding business opportunities
What is a negotiation?
Americans
Process driven with defined goal
Deal/Contract
Chinese
Exchange of information, dialogue
No demand for a clear conclusion
China is a high context society:
“read my lips”,
“its not the words, its the meaning behind the words”.
Americans (especially men) are bad context readers.
Americans are looking for a contract, Chinese is looking for a relationship.
Consensus plays are central role. Why is that contract good for Chinese society?
Confucian system:
Ethics and morals.
Loyalty has high value.
“The concept of Face”:
You have to earn it,
You don’t wanna loose it.
You should try to build up the face of the other side in negotiations.
Decision making:
Chinese
The Balance Sheet
Typical Chinese tactic is to give you favours
and then expect you to bring the balance sheet back to even again.
You need to re balance constantly.
The word “No”
Avoid it!
To be truly powerful in china is to avoid the responsibility for your decisions.
Americans:
Do you understand?
Puts shame on the listener
Chinese: Are we being clear?
Americans:
What?
Chinese: Could you please repeat that as we did not understand?
Americans: We cannot do that. Chinese: That may be to difficult for us to do.
Americans:
Whats the problem? You said you Fedex’d us the papers but we did not get them.
Chinese: There must be a problem with the courier because we did not receive the papers.
Americans see negotiations as a conflict: the less fights needed, the better. Chinese expect to push and to be pushed back.
Americans: time is money.
Chinese: A “getting to know you” process needs time.
A single trip visa is a waste of money.
Tactics
Americans: Informal.
Chinese: Formal
Americans: Full authority. Propose desired solutions first.
To Chinese, the frame should be a “good for china” frame.
Chinese love to host you, so they can control the events.
They want you to think that they are more important than you.
Do you really want to give up the opportunity to make business with us?
Contracts mean nothing.
They always find way to break them.
And they always do
“Bu da bu Xiang Shi” => “Without a fight you do not know each other.”
Find the right people
The decision will be made, but not by someone in the room.
Avoid to much talking:
The Chinese will listen and use all they find out against you.
Do not talk fast!
Think beyond short term!
Be sensitive to timing
Turn negatives into positives
Show it is good for china
Be flexible
Avoid Becoming Indebted!
Build on successes and failures
Minimize your “no”s
Control your emotions
Increase your importance, status
but, be yourself – You are not Chinese!
the government will most likely be involved.
Presenter: Terry Hird, UC Berkeley, Founder of Negotiation-International, has 25+ years of international business and negotiation under his belt. Terry’s work as a business owner, consultant and educator has brought him into contact with top business, organizations and learning institutions around the world. He has done business and negotiation in more than 50 countries throughout Asia, Europe, The Middle East, South America, and Africa. Learn more about Terry & Negotiation-International.
NOTE:For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.
Live Webinar March 8th, 2018, 11:00 am – 12:00 pm EST Activity Type: Education – Course or Training 1 Hour 1 PDU Provider: Gartner Webinars
Artificial intelligence (AI) is a top discussion item for most business and IT executives because of its potential disruption.
For most enterprises, the proliferation of customer engagement channels threatens efforts to provide personalized service.
Adding AI to this mix raises critical questions:
How will AI advance digital business?
To what extent will AI augment the role of humans?
To what extent will AI displace humans altogether?
How can AI be used to both drive down costs and increase customer loyalty?
In this webinar Michael Maoz (LinkedIn profile, Gartner bio) Gartner VP Distinguished Analyst will review AI’s impact on the key shifts in customer engagement as well as provide guidance on the specific actions IT and business leaders should take to successfully leverage AI in the enterprise.
Discussion Topics:
Impacts of AI and self-service trends on your customer service and engagement strategy
The future role of humans in a world of intelligent automation
NOTE:For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.
