Live Webinar May 21st, 2019 11:00 am – 12:30 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider:  Computer Aid Inc IT Metrics & Productivity Institute
(Rep 2733)

In this webinar Bruce Gay (LinkedIn profile)  explores tips and tricks from Organizational Design and associated collaboration models to bridge cross-team dysfunction.

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Bridging Organizational Divides With Team Collaboration Models

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Live Webinar – May 21st 2019 7:30 am – 8:30 am EDT
Live Webinar – May 21st 2019 12:30 PM – 1:30 PM BT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Association for Project Management – APM

One of the most difficult, yet important, questions regarding projects is “What advantages will this project create for the investors and key stakeholders?”.

Projects and programmes should be treated as investments. This means that the focus of projects shifts, from delivering within the triple constraints (time–cost–quality), towards some of the more fundamental questions:

1. What is the purpose of this investment?
2. What are the specific advantages expected?
3. Are these benefits worth the investment?

This webinar will provide an overview of a model for executives and practitioners within the portfolio, programme, and project environment.

It will guide them through the important work that must be addressed as the investment progresses towards the realisation of benefits. The model will cover processes addressing the strategic elements of benefits realisation, which will bring the programme delivery teams and the operational users together with a new perspective.

Covering an area of programme and project management that is rapidly becoming more widely valued, this presentation blends theory with practical experience to present a clear process flow to managing the benefits life cycle.

Learning outcomes:

• Definition of benefits
• Categories of benefits
• Overview of a model for realising benefits
• Some traps and pitfalls to avoid

Project management topics covered:

• Benefits realisation management
• Planning
• Stakeholder engagement

Presenter:  Kenn Dolan (LinkedIn profile) author of “Implementing Project and Program Benefit Management (Best Practices in Portfolio, Program, and Project Management)” is a recognised expert in benefits realisation management, stakeholder engagement, and portfolio, programme and project management, and the application of best practices. Kenn has extensive experience advising clients across five continents & is a recognized keynote speaker. Ken is a gifted and popular educator and trainer, & passionate about the distillation of programme and project management attitudes and skills into the broader community.

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Benefits: The Real Purpose Of Projects

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Live Webinar May 21st, 2019 – 1:00 pm to 2:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Human Capital Institute

Note:

This webcast has been approved for 1 General recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through the HR Certification Institute.

SHRM has pre-approved this webcast for 1 Professional Development Credits (PDCs) toward SHRM-CP℠ or SHRM-SCP℠ Certifications.

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The Sure-Bet Strategy Behind A Compelling
Employer Brand

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)Live Webinar May 20th, 2019, 10:00 am – 11:00 am  EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

The foundations of successful customer experience (CX) initiatives require coordination, direction and accountability.

• To get ahead, you must contradict conventional wisdom by not correlating data, innovating or delighting customers.
• To get to the top requires making much more radical, transformative decisions.

In this webinar, Ed Thompson, (LinkedIn profile) Gartner VP Distinguished Analyst looks at 3 bold strategies to becoming the simplest, quickest or most focused.

Discussion Topics:

• What makes for successful CX initiatives
• Why you must contradict conventional wisdom to get ahead
• 3 bold strategies for winning:  with CX

For another great CX PDU With Ed Thompson Check Out:
How To Build Your Business Case
To Improve Customer Experience (1 PDU)

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3 Bold Strategies For Customer Experience (CX) Victory

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.