Live Webinar May 7th, 2018, 10:00 am – 11:00 am  EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Customer Experience (CX) is at the top of the CEO agenda. The range of technologies that can be used to improve customer satisfaction, loyalty and advocacy is wide, and that means IT is becoming even more involved.

In this webinar Gene Phifer (LinkedIn profile, Gartner bio)  Gartner VP Distinguished Analyst shares how successful organizations organize and operate their CX initiatives.

Discussion Topics:

• • The most common project types organizations are running to improve the Customer Experience (CX)
  • Five steps to transforming the CX
  • Top 10 technologies for improving the CX

Click to register for:
5 Steps To Customer Experience Transformation

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