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Live IIL Webinar – May 9th, 2022 6:00 am – 7:00 am EDT
Live IIL Webinar – May 9th, 2022 1:30 pm – 2:30 pm EDT
Activity Type: Education – Course or Training 1 PDU – Free
Presented by : IIL (Rep 1003)

You will need to register with IIL and sign into the site to register for this opportunity. This session may fill up quickly so sign up today.

ITIL® 4 framework is built on the established core of best practices in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for value co-creation via products and services.

The objective of this webinar is to provide an introduction and a glimpse into the ITIL® 4 framework.

Upon completion of this webinar, You will be able to:

  • Key concepts of ITIL® service management
  • Four dimensions of ITIL® service management
  • Purpose and components of the ITIL® service value system
  • Activities of service value chain
  • Value streams
  • Guiding principles
  • ITIL® 4 milestones and how to initiate your ITIL® journey

Click to register for:
Evolution In Service Management Through ITIL® 4

1.0 0 0
Technical Project Management Leadership Strategic & Business Management

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.