Online Webinar  – Recorded 2019 – up to 2 PDU’s
Activity Type: Education – Course or Training  1 PDU Per Module
Provider:  Clarizen

Don’t Miss This 3 Part Masterclass On Change
With Melanie Franklin!

In this three-part e-learning program, you will learn about the shifting landscape of change management, the impact of agile approaches and what new skills today’s project managers, PMOs and project sponsors will need to remain successful. We’ll also cover how to best measure success and how to create an integrated delivery and implementation plan.

More Information on the first master class Has Everything Changed About Change Management? is available here. The third part of the “Master Class In Change Management” will be Available in May.

Part 2 of 3:
Motivation, Behavior and Change Management

This second master class will explain why humans react as they do to change, and provide practical ideas for creating engagement when things are in flux. Whether you are a manager encouraging your staff to adopt new ways of working, or a project manager motivating your users to implement project deliverables, this webinar is for you.

Watch this session to learn:

• Different models that explain how humans react to change
• How to deal with different emotions at different points in the change lifecycle
• Causes of resistance to change and how to address these

Part 1  Available On Demand
Has Everything Changed About Change Management?

Part 2   Available On Demand
Motivation, Behavior and Change Management

Note : Part 3 – Coming in May

Presenter: Melanie Franklin, (LinkedIn profile, @AgileMelanie) has a track record of excellence in project, programme and portfolio planning & delivery. She has set up and run the project management capability for several major corporates and has been responsible for the successful delivery of global transformational change programmes for over twenty years. Co-chair of the Change Management Institute in the UK, Melanie is a ‘Master’ level change practitioner and author of many books on change and project management including Managing Business Transformation: A Practical Guide; Agile Change Management: A Practical Framework for Successful Change Planning and Implementation.  and her newest book Communicating Change: How to control your own change initiative.

Click to register for:
Motivation, Behavior and Change Management

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar April 23rd, 2019 11:00 am – 12:30 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider:  Computer Aid Inc IT Metrics & Productivity Institute
(Rep 2733)

Would you like to have more productivity out of your team?

In this webinar with Jamison Manion (LinkedIn profile), you will learn the root cause of employee performance issues.

Click to register for:
Accurate Diagnosis Of Team Problems

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

The Live Session Is Free But…

Get the recorded version of this session & over 500+ other Quality PDU Sessions with an
ITMPI Membership

Search for “2733” to see other great titles available!
Memberships Include all PDU Codes

Note: ITMPI charges a fee to obtain individual PDU codes. This fee ONLY needs to be paid if you ask the provider for the code – This code should be able to be obtained from the PMI.ORG site for free. An ITMPI Membership entitles you to receive all ITMPI PDU Codes and recordings.

Live Webinar April 23rd, 2019 – 1:00 pm to 2:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Human Capital Institute

Note:

SHRM has pre-approved this webcast for 1 Business recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through the HR Certification Institute.

SHRM has pre-approved this webcast for 1 Professional Development Credits (PDCs) toward SHRM-CP℠ or SHRM-SCP℠ Certifications.

Click to register for:
The Best Employee Experience Starts At Hiring,
Sets The Tone For Retention

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar April 23rd, 2019, 10:00 am – 11:00 am EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Customer expectations of chatbots have increased. A well-designed and integrated chatbot can improve the customer experience and customer engagement while meeting these rising expectations.

In this webinar, Jeffery Skowron (LinkedIn profile, Gartner bio)  Gartner Sr Director Analyst, explores interaction design planning, leveraging natural language processing, and integrating with your conversational platform to deliver chatbots for customer use cases.

Discussion Topics:

• What does a good chatbot architecture look like
• How to create conversational interactions that customers want
• How and where organizations use chatbots successfully

Click to register for:
Deploying Chatbots To Improve
Customer Engagement & Experience

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.