Live Webinar December 1st, 2021 11:00 am – 12:30 pm EST
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider:  Computer Aid Inc (CAI) The Great IT Professional
(Rep 2733) (Rebranded From ITMPI)

In this webinar Scott will explain how a proven Voice of the Customer (VOC) process can provide a detailed understanding of customer requirements, a common language for product or service development, and a useful springboard for highly valued innovation.

Presenter: Scott Stribrny (LinkedIn Profile) President & Managing Director, Group Atlantic, Inc. is a Senior Consultant with 28 years of diverse experience and a leading figure in the world of process improvement. He is currently advising on techniques for effective product requirement specification and risk management. Read Scott’s writings on the Cutter Blog.

Click to register for:
Understanding Your Customers
Is Key To Driving Value & Innovation

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