Archive for March, 2022

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Live Webinar – April 7th 2022 7:30 am – 8:30 am EDT
Live Webinar – April 7th 2022 12:30 PM – 1:30 PM BT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Association for Project Management – APM

This session is designed for project professionals at all career levels who would like to understand how being mentored and/or being a mentor can positively impact both personal and professional development.

Also beneficial for project professionals who just want to explore or understand the nature and benefits of mentoring.

By joining this event you can understand how being a mentor and being mentored will make a significant difference to your own personal and project management career development.

Presenter:  Richard Tulley (LinkedIn profile) is an APM Fellow who has enjoyed a long  career in project management, from software development in the mid-1990s and forged since 2002 in the leadership and delivery of complex programmes, largely within the Public Sector. Some examples includethe NHS National Programme for IT; the London Cycle Hire Scheme (“Boris Bikes”) and Transforming the Rehabilitation Service within the Ministry of Justice. Richard has also taken leadership roles in the full delivery lifecycle with well-established organisations such as Hewlett Packard, EDS, BT Global Services, Serco, Capita and Sopra Steria.  In his current role, Richard focusses on enabling a sustainable, predictable, and profitable business through the development of an industry-recognised programme and project management (PPM) capability.

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Mentoring For Personal & Professional Development

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Technical Project Management Leadership Strategic & Business Management

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

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Live Webinar April 7th, 2022, 2:00 pm – 3:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider:  StickyMinds/Techwell

Quality Engineering is a team sport. Without strong collaboration strategies and processes in place, it can become difficult to maintain quality and product velocity.

As DevOps teams mature and development accelerates, creating a culture of quality across the entire team may seem like an insurmountable task.

But environments where everyone is accountable for quality is a critical success factor in delivering the user experience your customers have come to expect.

Join  Mary Kate Morrison from mabl who will share the five most common ways our customers are building a culture of quality among their teams that enables them to keep up with the rapid pace of development.

In this interactive webinar you will learn:

  1. Why a culture of quality matters
  2. How to lead through collaboration
  3. How to lead through collaboration
  4. Tips for managing up in the organization
  5. Strategies for change management

Presenter:  Mary Kate Morrison (LinkedIn profile) Customer Success Manager mabl,  works closely with customers to ensure they are successful. Mary Kate’s experience leading implementation, support, and customer success organizations at growth software companies makes her well-suited to understand customers’ needs and drive them to solutions. Mary Kate loves problem-solving, helping others, and giving customers ‘aha’ moments throughout the technology lifecycle.

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5 Ways To Foster A Culture of Quality In A DevOps World

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Technical Project Management Leadership Strategic & Business Management

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

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Online Webinar – Recorded Dec 7 2021
Activity Type:  Education – Online or Digital Media 1 PDU – Free
Provider: Gartner Webinars

Customer service and support leaders face a wide range of challenges, including a competitive talent market, customer interaction preference shifts, and the increased impact of service in driving loyalty.

Customer centricity remains a bedrock of the organization’s focus, so customer service and support leaders must find new, innovative ways to demonstrate value back to the business and drive enhanced customer outcomes.

In this webinar Andrew Schumacher (LinkedIn profile) Gartner Sr Principal, Advisory looks at the strategies that progressive customer service and support leaders are incorporating into their strategic plans for 2022.

Discussion Topics:

  • Know where most self-service journeys fail and how to keep your customers in self-service
  • Set up your organization for success by transforming your talent strategy
  • Ensure proactive service strategies effectively drive customer loyalty

Return to the web page to watch both the live and on-demand webinar.

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The Gartner 2022 Leadership Vision For Customer Service & Support

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Technical Project Management Leadership Strategic & Business Management

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

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Live Webinar – April 6th, 2022 12:00 pm – 1:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider: Training Magazine Network

The transition to digital learning had always been promised, however, the timelines have been accelerated due to Covid-19 crisis.

Digital learning has also started to redefine the structure of the Learning and Development teams. In recent research conducted by CLO Magazine, 72% of the respondents said they had increased the use of learning platforms and 67% had increased frequency of communications and collaboration.

Remote learning can be a nebulous territory as several questions crop up.

  1. How exactly are learners accessing the training?
  2. How much time do they have to spare for the training?
  3. Can part of the training be delivered in asynchronous mode?

The role of L&D has also undergone a shift in tandem with these changing trends – as the learning teams now need to be more digitally savvy than ever to identify not just the right content but also the right delivery mechanism.

Join Jamal in this session as he covers:

  • How has the role of L&D shifted post the pandemic
  • What skills do L&D teams need to have to get seat at the digital table
  • How do L&D professionals plan to navigate the challenges of hybrid and remote work models
  • The technological and infrastructure planning needed to navigate this landscape
  • How Adobe Captivate Prime addresses the emerging L&D challenges

Presenter:  Jamal Watkins (LinkedIn profile) Adobe Digital Learning Evangelist, has had an extensive 25+ years career as a Learning & Development practitioner & leader.  Jamal’s professional passion continues to blend learning/talent principles with enabling technologies.  His previous work experiences include industries such as telecommunications, healthcare, educational publishing, and software technologies. These enriched experiences have allowed him to gain a comprehensive and first-hand perspective of how learning technologies help to move the business forward. Jamal is a firm believer that the most important asset of a company are their employees. He enjoys working with enabling learning technologies that facilitate employee and talent development.

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The Evolving Role Of L&D In The Digital Era

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Technical Project Management Leadership Strategic & Business Management

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

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Live Webinar – April 7th, 2022 12:00 PM – 1:00 PM EDT
Live Webinar – April 7th, 2022 5:00 PM – 6:00 PM BT
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider: APM a division of  APMG International

Since the launch of Agile Change Management publication (first edition) in 2014 the demand for courses and workshops in this approach has grown phenomenally.

The reason is simple; it provides a common sense, easy to understand, useful approach to any scope and scale of change.

Melanie Franklin – Agile, Change & Project/Programme Mgmt Expert – Will:

  • Describe how Agile Change brings together Agile practices and change management approaches.
  • Demonstrate how the concepts apply to project deliverables and business readiness activities to realise benefits.
  • Share how she explains this value to senior leaders to get their buy-in; and
  • Share examples of how the principals work in practice for the many projects and change initiatives she is involved in.

Presenter: Melanie Franklin, (LinkedIn profile, @AgileMelanie) has a track record of excellence in project, programme and portfolio planning & delivery. She has set up and run the project management capability for several major corporates and has been responsible for the successful delivery of global transformational change programmes for over twenty years. Co-chair of the Change Management Institute in the UK, Melanie is a ‘Master’ level change practitioner and author of many books on change and project management including Managing Business Transformation: A Practical Guide; Agile Change Management: A Practical Framework for Successful Change Planning and Implementation.  and her newest book Communicating Change: How to control your own change initiative.

Click to register for:
Why Is Agile Change A Great Fit For Your Work?

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Technical Project Management Leadership Strategic & Business Management

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

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Live Webinar April 6th, 2022 11:00 am – 12:30 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider:  Computer Aid Inc (CAI) The Great IT Professional
(Rep 2733) (Rebranded From ITMPI)

As managers and technologists you need to get a grip on new technology before it hits. To that end, we will be discussing AI everywhere, Anything as a Service, Governance and Accountability, Virtualization, Sustainable Energy, Cybersecurity, Hyperautomation, Operate Anywhere, Predictive Analytics, Software Quality Standards, Smart Cities, Deep Fakes, Autonomous Vehicles, and even NFTs!

Presenter:   Don Shafer (LinkedIn profile) is a “top gun” in cyber security and known world wide for his expertise in computer engineering, computer science, information technology, information systems, and software engineering. (Past VP PAB IEEE).Don was an expert witness who represented Dillards in 2010. A jury verdict awarded Dillards 238 million dollars in the software fraud case against their supply chain software provider. Don does a wonderful job of outlining critical lessons learned in CyberSecurity that can be applied to any software organization!

Click to register for:
Top 10 Technologies To Watch In the Next 12 Months

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Technical Project Management Leadership Strategic & Business Management

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Note: ITMPI charges a fee to obtain individual PDU codes. This fee ONLY needs to be paid if you ask the provider for the code – This code should be able to be obtained from the PMI.ORG site for free. An ITMPI Membership entitles you to receive all ITMPI PDU Codes and recordings.