We have 2 different calendars - Below: Hover over the gray dates to see the names of the posted items -> OR Top Link: See & Add Upcoming Events To Your Google Calendar - This calendar includes information not yet posted!
Live Webinar – April 7th 2022 7:30 am – 8:30 am EDT Live Webinar – April 7th 2022 12:30 PM – 1:30 PM BT Activity Type: Education – Course or Training 1 Hour 1 PDU Provider:Association for Project Management – APM
This session is designed for project professionals at all career levels who would like to understand how being mentored and/or being a mentor can positively impact both personal and professional development.
Also beneficial for project professionals who just want to explore or understand the nature and benefits of mentoring.
By joining this event you can understand how being a mentor and being mentored will make a significant difference to your own personal and project management career development.
Presenter: Richard Tulley (LinkedIn profile) is an APM Fellow who has enjoyed a long career in project management, from software development in the mid-1990s and forged since 2002 in the leadership and delivery of complex programmes, largely within the Public Sector. Some examples includethe NHS National Programme for IT; the London Cycle Hire Scheme (“Boris Bikes”) and Transforming the Rehabilitation Service within the Ministry of Justice. Richard has also taken leadership roles in the full delivery lifecycle with well-established organisations such as Hewlett Packard, EDS, BT Global Services, Serco, Capita and Sopra Steria. In his current role, Richard focusses on enabling a sustainable, predictable, and profitable business through the development of an industry-recognised programme and project management (PPM) capability.
NOTE:For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.
Live Webinar April 7th, 2022, 2:00 pm – 3:00 pm EDT Activity Type: Education – Course or Training 1 Hour 1 PDU Provider:StickyMinds/Techwell
Quality Engineering is a team sport. Without strong collaboration strategies and processes in place, it can become difficult to maintain quality and product velocity.
As DevOps teams mature and development accelerates, creating a culture of quality across the entire team may seem like an insurmountable task.
But environments where everyone is accountable for quality is a critical success factor in delivering the user experience your customers have come to expect.
Join Mary Kate Morrison from mabl who will share the five most common ways our customers are building a culture of quality among their teams that enables them to keep up with the rapid pace of development.
In this interactive webinar you will learn:
Why a culture of quality matters
How to lead through collaboration
How to lead through collaboration
Tips for managing up in the organization
Strategies for change management
Presenter: Mary Kate Morrison (LinkedIn profile) Customer Success Manager mabl, works closely with customers to ensure they are successful. Mary Kate’s experience leading implementation, support, and customer success organizations at growth software companies makes her well-suited to understand customers’ needs and drive them to solutions. Mary Kate loves problem-solving, helping others, and giving customers ‘aha’ moments throughout the technology lifecycle.
NOTE:For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.
Online Webinar – Recorded Dec 7 2021 Activity Type: Education – Online or Digital Media 1 PDU – Free Provider: Gartner Webinars
Customer service and support leaders face a wide range of challenges, including a competitive talent market, customer interaction preference shifts, and the increased impact of service in driving loyalty.
Customer centricity remains a bedrock of the organization’s focus, so customer service and support leaders must find new, innovative ways to demonstrate value back to the business and drive enhanced customer outcomes.
In this webinar Andrew Schumacher (LinkedIn profile) Gartner Sr Principal, Advisory looks at the strategies that progressive customer service and support leaders are incorporating into their strategic plans for 2022.
Discussion Topics:
Know where most self-service journeys fail and how to keep your customers in self-service
Set up your organization for success by transforming your talent strategy
Ensure proactive service strategies effectively drive customer loyalty
Return to the web page to watch both the live and on-demand webinar.
NOTE:For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.
Live Webinar – April 6th, 2022 12:00 pm – 1:00 pm EDT Activity Type: Education – Course or Training 1 Hour 1 PDU free Provider: Training Magazine Network
The transition to digital learning had always been promised, however, the timelines have been accelerated due to Covid-19 crisis.
Digital learning has also started to redefine the structure of the Learning and Development teams. In recent research conducted by CLO Magazine, 72% of the respondents said they had increased the use of learning platforms and 67% had increased frequency of communications and collaboration.
Remote learning can be a nebulous territory as several questions crop up.
How exactly are learners accessing the training?
How much time do they have to spare for the training?
Can part of the training be delivered in asynchronous mode?
The role of L&D has also undergone a shift in tandem with these changing trends – as the learning teams now need to be more digitally savvy than ever to identify not just the right content but also the right delivery mechanism.
Join Jamal in this session as he covers:
How has the role of L&D shifted post the pandemic
What skills do L&D teams need to have to get seat at the digital table
How do L&D professionals plan to navigate the challenges of hybrid and remote work models
The technological and infrastructure planning needed to navigate this landscape
How Adobe Captivate Prime addresses the emerging L&D challenges
Presenter: Jamal Watkins (LinkedIn profile) Adobe Digital Learning Evangelist, has had an extensive 25+ years career as a Learning & Development practitioner & leader. Jamal’s professional passion continues to blend learning/talent principles with enabling technologies. His previous work experiences include industries such as telecommunications, healthcare, educational publishing, and software technologies. These enriched experiences have allowed him to gain a comprehensive and first-hand perspective of how learning technologies help to move the business forward. Jamal is a firm believer that the most important asset of a company are their employees. He enjoys working with enabling learning technologies that facilitate employee and talent development.
NOTE:For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.
