Live Webinar March 29th, 2022 – 1:00 pm to 2:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Human Capital Institute

Our customers and workforces are becoming more and more global. And hiring and retaining top bilingual talent is more important than ever before.

In this discussion Paul Thatcher (LinkedIn profile) Head of People, Emmersion will dive into best practices for developing a stronger bilingual team that is better-equipped to handle customer interactions.

Learn how properly qualified talent is the key to higher employee and customer retention, improved CSAT scores, and more.

Note:

SHRM has pre-approved this webcast for 1 General recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through the HR Certification Institute.

SHRM has pre-approved this webcast for 1 Professional Development Credits (PDCs) towards SHRM-CP℠ or SHRM-SCP℠ Certifications.

Click to register for:
First, Speak The Language:
The Foundation Of A Stronger Global Workforce

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