Live Webinar November 8th, 2022 11:00 am – 12:30 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider:  Computer Aid Inc (CAI) The Great IT Professional
(Rep 2733) (Rebranded From ITMPI)

In this session Carol outlines a streamlined and professional approach to software cost estimation together with an estimation maturity model for companies who want to improve their software cost estimating success and ultimately develop better software.

Presenter: Carol Dekkers PMP P.Eng. CMC (LinkedIn profile @caroldekkers) Intl Expert/CEO Quality Plus Tech/Pres.Emeritus, IFPUG Board/Freelance Mgmt Consultant/Agile Certified/Speakerand Author of The IT Measurement Compendium is a Project Manager, Management Consultant  and a Professional Engineer who bridges the gap between technology experts (engineers, scientists, computer specialists, etc) and the non-technical personel. Carol is a highly sought after international expert whose keynote presentations are engaged by international project management and quality conferences throughout the world. Carol effectively demonstrates how to use communication effectively to bring the true value of technology to life through articulate presentations, effective collaboration, and team processes that increase the success of high tech projects.

Click to register for:
IT Cost Estimation Jeopardy:
The Management Game That’s Behind The Times

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar  – Recorded September 21, 2021
Activity Type: Education – Online or Digital Media 1 PDU – Free
Provider: ProjectManagement.com / Gantthead (REP #2488)
Once viewed your PDU Will automatically Be recorded with PMI®

ProjectManagement.com / Gantthead premium content
Is available to PMI® members.

Since the beginning of COVID-19 pandemic, a lot of project managers and business stakeholders have been wondering what, if anything, could have been done in risk management of their projects better or at least differently to anticipate such an unusual and consequential event.

In many cases, we are finding that the systems and practices we apply in project risk management are incapable to appropriately address events of high impact and extremely low probability, because these risks tend to fall off the margins of our risk frameworks.

We call them ontological uncertainties, extreme unknown unknowns or “black swans” for being unfathomable before being observed and self-evident shortly after. Events like these expand our understanding of what is probable, but give little in a way of quantitative analysis, which leads to confusion among project managers about what can actually be done in advance, with some project managers choosing to do nothing.

It is obvious that to enable a proactive response, risk management at all levels (project, portfolio and enterprise) should apply different approaches in identification, classification and mitigation.

Following in the footsteps of a seminal book The Black Swan by Nicholas Nassim Taleb, Arturas Kuliesas (LinkedIn profile) will demonstrate key failures of traditional risk management and stakeholder management practices in projects where extreme unknown unknowns are concerned.

Special attention would be given to explaining how identification of Black Swans and planning the response for them is different from the traditional techniques we apply with tractable risks (known unknowns).

More importantly, Arturas will address the Project Management Principle of „Embrace Adaptability and Resiliency“ in the 7th edition of Project Management Body of Knowledge (PMBOK) as the fundamental, if not perfect, remedy to negative impacts of Black Swans that we need to apply  for the benefit of the project and its stakeholders.

Note: You have to sign in to ProjectManagement.com with your PMI® credentials to register for this opportunity. If you are not signed in with your PMI® credentials you will not see the “Register for this webinar” link

Click to register for:
Black Swans In Your Project:
Understanding, Identification & Management
Of Extreme Unknown Unknowns

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar November 7th, 2022, 10:00 am – 11:00 am EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

This environment of persistent disruption challenges R&D leaders to develop and maintain an innovation portfolio that delivers both short-term outcomes, and protects long-term technology and project development. In 2023 successful R&D leaders will need to more rapidly re-prioritize their investments by developing a “quickly test, learn and adapt” mindset. Progressive

R&D leaders will deploy new approaches to help stakeholders visualize the value of the ideas and technologies their teams are creating.

In this webinar Atul Dighe (LinkedIn profile) Gartner VP Advisory shares the latest data, insights, and best practices for how R&D leaders can maximize their impact in 2023.

Discussion Topics:

• Learn how R&D leaders are adapting their innovation portfolio in light of changing macroeconomic conditions and persistent marketplace disruptions
• Key steps to manage stakeholder expectations of R&D outputs and the future impact of innovative technologies
• Understand why continuous collaboration will be a vital aspect of R&D success in 2023

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
Top Priorities For R&D Leaders in 2023

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Online Webinar  – Recorded March 23rd, 2021
Activity Type: Education – Online or Digital Media  1 PDU – Free
Provider: Training Magazine Network

An effective Customer Education program aims to improve customer satisfaction and retention, escalate product or service adoption, increase brand loyalty and improve the lifetime value of customer relationships.

Great customer education programs can exponentially improve the outcomes of every customer engagement and lead to a community of fanatical customers who genuinely trust your organization.

Join Director of Digital Learning Evangelism, Dr. Allen Partridge for this introduction to the design, delivery and tracking of High Impact customer education programs.

Attendees will Learn:

• What steps are required to design a customer education program?
• What strategy should I use to ensure that a customer education program delivers maximum value?
• What are the foundational principles of a customer education program?
• What metrics should I use to evaluate the impact of a customer education program?
• Are B2B programs different than B2C programs?
• What role does a customer education program play in expanding brand loyalty?

Presenter: Allen Partridge, Ph.D. (LinkedIn profile) is a senior technology evangelist at Adobe Systems and has 20 years of experience in e-learning, education, games, and multimedia development. Allen is recognized for his many online video tutorials and e-seminars, which are a mainstay for e-learning developers and trainers learning to create effective online educational materials.

Click to register for:
Design, Deliver & Track A High Impact Customer Education Program

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.